Overview
WSP is looking for a Credit Controller to work hybrid from home and from our modern offices. You will proactively manage a portfolio of clients, using your influencing skills to remove the roadblocks preventing those clients paying their invoices.
Responsibilities
Having clear ownership of an overseas debt ledger, resolving easy debt, tricky debts and everything in between
Building great, productive relationships across all levels of the business
Driving cash flow to meet your own and your stakeholders’ targets
Helping stakeholders understand how to use our Debt Collection Agency
Raising the profile of the credit policies and Credit Management services
Team-working to ensure no balls are dropped when others are on holiday
What you will achieve in your first year
You will join an energetic team supporting engineers in the collection of payments for delivered projects. Your time will involve contacting clients on the ledger, ensuring invoices are received and objections to payment are overcome. You will build relationships with key stakeholders across Finance and the operational business, using those connections to push debts to a conclusion through joining calls with clients or debt review calls. You will become a key member of the wider business team and an expert in collecting cash in our industry.
What we will be looking for you to demonstrate
Credit Control / Accounts Receivable or other transactional accounting experience (e.g., Accounts Payable, Treasury, Cash Application, or Billing)
Experience in a Professional Services environment (e.g., law firm or consultancy) or in Engineering / Construction
Proficient in English and German (spoken and written)
Ability to manage multiple priorities, manage own time and meet deadlines
Great attention to detail and a commitment to delivering excellent service to customers
We contact internal and external customers by telephone rather than email, and you should be comfortable with that and with representing WSP. You’ll also need to write clear, accurate and concise emails.
You may be studying for CICM (Chartered Institute of Credit Management) exams or already have them, or you may be pursuing another qualification and/or exploring your options. You’ll want to continue developing yourself and your career with WSP.
What’s in it for you
Work-life balance with hybrid working policy: up to two days per week from home, with opportunities to collaborate in modern offices across the UK
Inclusivity and belonging: diverse perspectives, respectful culture, and employee resource groups
Health & wellbeing: Thrive programme, Virtual GP service, and menopause support package; Gymflex scheme
Flex your time: WSP My Hour for personal activities, with options to adjust time as needed; part-time and flexible working arrangements
Your development: training, mentoring, and Chartership opportunities
About us
We are one of the world’s leading engineering and professional services firms. Our people are united by a shared purpose to create positive, long-lasting impacts on communities through a culture of innovation, integrity and inclusion.
Job details
Seniority level: Entry level
Employment type: Part-time
Job function: Accounting/Auditing and Finance
Industries: Professional Services
EEO statement
We positively encourage applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, marital status, pregnancy or maternity/paternity. We will interview all disabled applicants who meet the essential criteria and will make reasonable workplace adjustments as needed.
Location indicators and other job postings have been removed to maintain focus on the stated role and responsibilities.
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