Credit Control Manager

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Job Description

About The Vacancy:
Credit Control Manager - Tewkesbury
Location: Tewkesbury, Gloucestershire
Hours: 37.5 hours per week
Reporting to: Head of Finance
Team Responsibility: Managing a team of 3 Credit Controllers
The Role
We are seeking an experienced and proactive Credit Control Manager to lead and develop our credit control and debt management function. This is a key leadership role within our Finance team, offering the opportunity to make a real impact on cashflow performance, customer relationships, and team development.
You will take ownership of the end-to-end debt collection process, safeguard company cashflow, reduce aged debt, and continuously improve credit control practices across the business. The role is varied, fast-paced, and highly visible, working closely with Sales teams, depot managers, senior leadership, customers, and external legal advisors.
Key Responsibilities

  • Lead and participate in the day-to-day debt collection process across the business
  • Manage, motivate, train and develop a team of Credit Controllers to meet KPIs and performance targets
  • Monitor aged debt and provide regular updates and insight to senior management
  • Implement, maintain and improve credit control procedures and best practice
  • Build strong relationships with customers, Sales Managers, Depot Managers and key stakeholders
  • Proactively manage accounts with external legal advisors and oversee escalation where required
  • Manage bad debt write-offs and support periodic review of bad debt provisions with the Head of Finance
  • Initiate and lead improvement projects relating to systems, processes and ways of working
  • Undertake general finance and departmental duties as required
About You
You will be a confident and experienced Credit Control or Finance professional with strong leadership skills and a hands-on approach. You'll be comfortable working autonomously, communicating at all levels, and balancing firm financial control with excellent customer service.
Essential Skills & Experience
  • Proven experience in credit control or debt management, ideally in a managerial or supervisory role
  • Strong leadership and people management skills
  • Results-driven with excellent problem-solving ability
  • Highly organised with strong attention to detail
  • Confident communicator with strong interpersonal and presentation skills
  • Good working knowledge of Microsoft Excel
  • Flexible, proactive and able to work effectively in a fast-paced environment
What You'll Get in Return
  • A key leadership role within a stable business
  • The opportunity to shape and improve credit control practices across the company
  • A supportive team environment where your contribution is valued
  • Long-term career development opportunities within a growing organisation
  • Competitive salary and benefits package

Please send your cv in confidence to

COM1


JBRP1_UKTJ

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Location:
Gloucester
Job Type:
PartTime
Category:
Finance And Insurance

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