Credit Account Manager Location: Kettering Contract: Full-Time Monday to Friday (37.5 hours per week) Based: Onsite based, this role doesnt support hybrid working Salary: £28000

The Credit Account Manager will oversee a portfolio of customers, ensuring performance meets both corporate and regional targets. This role acts as the central point of contact between internal field personnel and external customers, supporting credit operations, business development, new product rollouts, and the effective use of credit and collections processes.

A key aspect of the role involves building strong relationships with regional sales teams and field management, promoting the use of credit programmes, providing training, and resolving customer account issues to minimise delinquency and losses. The Account Manager is also responsible for overseeing active and overdue accounts, advising field teams on credit and collection matters, and supporting portfolio monitoring at a regional and national level.

DUTIES & RESPONSIBILITIES Receivables Management & Loss Control (approx. 70%) Work directly with field management and independent partners to manage delinquency levels and minimise losses, including direct customer contact. Resolve overdue account issues to retain customers and implement long-term corrective m...