Are you ready to write your next chapter? Our new company serves more than 6,000,000 customers, processing nearly $4 trillion in annual volume across 94 billion transactions in more than 175 countries. We’re looking for a Collections Advisor to join our corporate team and help us unleash the potential of every business. About the team Our high performing team who always strive to exceed cash and reduction of debtors targets whilst maintaining excellent customer experience. The team work multiple platforms with the aim to provide a first-time resolution service to a portfolio of corporate customers. Our team work Monday – Friday between the hours of 9am - 5pm. We offer a hybrid working model split between working in our Manchester city centre office 2 days a week and home working. To learn more about our winning teams, check out our world‑class teams that own it every day. What you’ll own as the Corporate Collections Advisor The Corporate Collections Advisor is responsible for managing and collecting outstanding payments from business clients, ensuring timely receipt of funds, and maintaining positive relationships with corporate customers. The role involves proactive communication, negotiation, and problem‑solving to resolve payment issues while upholding the company’s values and maintaining high levels of customer service. Key Responsibilities:

Manage a portfolio of corporate accounts to ensure timely collection of outstanding invoices. Contact customers via phone, email, and written correspondence to follow up on overdue payments and resolve queries. Negotiate payment plans and settlements in line with company policies and procedures. Investigate and resolve payment discrepancies by liaising with internal departments (e.g., Sales, Billing, Customer Service). Maintain accurate records of collection activities and customer communications in the company’s systems. Escalate unresolved accounts to senior management or external collection agencies as necessary. Monitor and report on aged debtors and collection performance, providing regular updates to management. Identify and flag potential bad debts or high‑risk accounts for further action. Build and maintain strong relationships with key customer contacts to facilitate smooth payment processes. Ensure compliance with relevant legal, regulatory, and company standards in all collection activities.

What you’ll bring:

Previous experience in a credit control, collections, or accounts receivable role (corporate/B2B experience preferred). Strong communication and negotiation skills. Excellent attention to detail and organizational skills. Ability to work effectively under pressure and meet deadlines. Proficient in Microsoft Office and relevant financial/accounting systems (e.g., SAP, Oracle). Knowledge of relevant regulations and compliance requirements (e.g., GDPR, credit management best practices). Customer‑focused and solution‑oriented. Professional, diplomatic, and resilient. Strong team player with the ability to work independently.

It’s a bonus if you have:

Formal qualification in credit management (e.g., CICM) or finance/accounting is advantageous. Experience in the payments, banking, or financial services industry is a plus.

Explore the benefits we offer to Worldpayers in the United Kingdom My Health We provide a healthcare allowance towards the costs of your health benefits, giving you the flexibility to choose the coverage you and your family needs across our medical, dental and healthcare cash plans. Our medical plan also includes a neurodiversity assessment pathway. My Money We offer access to a pension scheme with a company contribution of 9% of base salary if you contribute at least 3%. You can also own your personal finances through our Workplace ISA and GIA. My Lifestyle We offer Employee Assistance Programs to support through any changes that matter to you. My Family Our family inclusion network offers support for Worldpayers raising families and caring for family members. My Protection We offer company-funded life and income protection insurance with the option to purchase additional insurances, including critical illness for you and your partner, life insurance for your partner, and personal travel insurance. My Time Off We offer paid time off and public holidays so you can rest, recharge and spend time on what matters most. My Specialized Support We offer company-funded annual Health Assessments. We also provide free access to a Virtual GP for you and your family, and full funding for female Worldpayers to access our Menopause Support Plan. My Specialized Support We provide a monthly wellbeing allowance for you to spend on anything that supports your physical and/or mental wellbeing. Application steps Here’s where we’ll learn a little about you, why you want to join Worldpay, and why you’d be a good addition to our team. You’ll also need to upload your resume and a cover letter too. Application Review Once you’ve submitted your application, Worldpayers will review it and see if you’re a good match for the role, team and culture. If you’re successful, we’ll invite you for an interview where we can get to know each other better. Interview with a Worldpayer This is the time where we get to know you better, and your opportunity to learn more about us. The best way to thrive is to bring your whole self to the conversation. We’ll ask about your skills and experiences, as well as your career aspirations. Depending on the role, you might have multiple interviews with various Worldpayers. Offer and Onboarding The exciting part! If you’re the best candidate, your recruiter will be in touch to confirm your offer. If you accept, we’ll walk you through the next steps of what you can expect during your background check and onboarding process to get you ready to become an official Worldpayer. Like what you see? Here’s some more opportunities we think you might like. Finance Partner - 12 Month FTC Gbr Lndn 25 Walbrook Fl5&6, United Kingdom Finance Finance Partner - 12 Month FTC London, United Kingdom Finance Privacy Statement Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice. Sourcing Model Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. Find your future role and become a Worldpayer Find your future role and become a Worldpayer

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