Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 4000 people from over 68 different nationalities across our four Belfast offices. We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next‑generation technology solutions for the enterprise and delivering critical services to the bank and its customers, ensuring a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast's iconic Titanic Quarter. Engineer the future of global finance: every day, $5 trillion crosses through our network. We do business in 180+ countries. From deploying advanced AI to helping shape global markets, we build systems that matter. Join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Responsibilities

Partner with multiple technology teams to ensure appropriate integration of functions to meet goals; identify and define necessary system enhancements; analyze existing system logic, identify problems; and recommend and implement solutions. Identify potential risks to application stability and performance, and develop mitigation strategies. Formulate and define systems scope and objectives for complex, high impact application enhancements and problem resolution through in-depth analysis and evaluation of complex business processes, systems and industry standards; document requirements. Partner with multiple technology areas and management teams to ensure appropriate integration of functions to meet goals. Develop and maintain a strong understanding of various troubleshooting tools, diagnostic techniques, and logging systems to efficiently identify and resolve issues. Consider the implications of the application of technology to the current environment. Identify risks, vulnerabilities and security issues; communicate impact; propose risk mitigation options. Act as an advisor or coach to new or lower level analysts; allocate work. Provide technical direction and mentorship to the support team, fostering their skills and knowledge in application architecture, troubleshooting, and best practices. Directly impact the business by influencing strategic functional decisions through advice, counsel or provided services. Persuade and influence others through strong and comprehensive communication and diplomacy skills. Perform other duties and functions as assigned.

Qualifications

Relevant experience in a similar role. Practical problem solving and strategic thinking skills. Demonstrated leadership, interpersonal skills and relationship building skills. Service–oriented attitude. Ability to work in a fast‑paced environment. Experience working or leading requirement gathering efforts for multiple large development projects at one time. Proficient using basic technical tools and systems. Good interpersonal and communication skills.

Education

Bachelor’s/University degree; Master’s degree preferred.

What we’ll provide

27 days annual leave (plus bank holidays). A discretionary annual performance‑related bonus. Private medical care & life insurance. Employee assistance program. Pension plan. Paid parental leave. Special discounts for employees, family, and friends. Access to an array of learning and development resources.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr