Control Centre Room Operator
10 Days Old
Location: East London
Contract: Full-time, 42 hours per week (shift-based, including days and night)
Pay rate: £17 per hour PAYE / £19 per hour UMB
Sector: Transport / Infrastructure
Employer: Leading UK Construction Services Provider
Your new company
A major name in UK infrastructure services is seeking a highly organised and proactive Control Centre Operator to support critical operations across the Transport for London (TfL) network. Working within a 24/7 service control environment, you will play a key role in supporting London's highways, tunnels and pump stations, ensuring incidents are managed swiftly, safely and effectively.
Your new role
You will act as the first point of contact for incidents occurring across the network. Working within a busy, technology-driven control room, you will be responsible for:
Operating visual display units and IT systems, including GIS tools
Receiving and prioritising calls from police, local authorities and internal teams
Making informed operational decisions under pressure
Monitoring, deploying and liaising with incident support units
Coordinating communication between field teams, emergency services and TfL
Recording incident information accurately and updating logs in real time
Maintaining regular contact with the London Traffic Control Centre during major incidents
Producing updates, spreadsheets and daily reporting inputs
Ensuring compliance with health and safety procedures and promoting safe working practices
Working night shifts, including periods of lone workingThis is a fast-paced, high-responsibility position requiring calm decision-making and confident communication.
What you'll need to succeed
Previous experience in a pressured, fast-moving environment
Strong multitasking abilities and the capacity to remain composed during incidents
Confidence working independently as well as collaboratively
Proficiency in Microsoft Office and general IT systems
A positive approach to change and adaptability within a dynamic setting
Strong organisational skills with the ability to prioritise effectively
What you'll get in return
You'll join a supportive, inclusive organisation with a strong commitment to employee wellbeing. You'll benefit from:
Comprehensive wellbeing initiatives
Training and development opportunities
The chance to work at the heart of London's transport network
A role that offers variety, responsibility and long-term career prospects
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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- Location:
- London
- Salary:
- £17 - £19 /hour £17 per hour PAYE / £19 per hour UMB
- Job Type:
- FullTime
- Category:
- Other