Contracts Manager (Waste Disposal)

Manchester/Hybrid

£-Attractive salary plus benefits

WasteRecruit has been retained to search for and select a Contracts Manager for the largest disposal authority in the UK. Based in central Manchester and reporting directly to the Head of Contract Services, your main responsibilities will include:

* Manage the operational and performance monitoring aspects of the Waste & Resources disposal contracts, ensuring that output specifications are met or exceeded, and key targets are met.

* Develop, implement and maintain new processes, systems and procedures for the effective management of the contracts, to aid continuous improvement in performance and service provision.

* Provide technical advice in complex contractual areas and support all stakeholders in relation to the successful implementation and management of the contracts.

* Build and maintain effective relationships with the contractors, Districts, Elected Members, and external bodies and agencies.

* Resolve contractual issues through negotiation with the contractor(s) and partner organisations.

* Monitor compliance with the Performance Management Framework.

* Responsibility for verification of Contract payments and reconciliation in accordance with the Contracts and payment mechanism requirements.

* Initiate business continuity and contingency plans to prepare for the situation where the Contractor(s) cannot deliver, in order to ensure service continuity for districts.

* Responsible for the identification, evaluation and apportionment of Contract risk as part of an overall risk management framework and ensure that mitigating actions are in place and recorded in the Risk Register.

* Manage, motivate and develop staff within the Contract Management Team to ensure the client function operates effectively and to a high standard.

* Monitor and report on performance indicators and targets including output requirements, deadlines and quality objectives, for the Contract Management Team, and to monitor performance by reviewing achievements against agreed targets and objectives.

* Responsibility for verification of Contract data and subsequent reporting – including Waste Data Flow and other key statistical information. Ensuring all data is accurate; fully documented and controlled; audited; and available on time to specified quality standards to meet all statutory obligations and other information provision requirements.

* Actively promote and represent the Authority locally and nationally so that it develops and influences waste management at a local, regional and national level.

* Provide full and timely responses to service requests, queries and complaints from the public, Members, Audit, and other stakeholders where appropriate.

* Liaise with the Waste Collection Authorities (Districts) in order to ensure any new collection services / changes do not adversely affect the waste disposal services’ Contracts.

* Managing the relevant capital and revenue budgets.

* Assisting in the provision of accurate and timely information for managerial, financial planning and reporting purposes.

* Responsible for the development and implementation of appropriate Contract Management information systems.

* Ensure an awareness of Health &Safety (H&S) policy and the responsibility it places on individuals and teams.

Knowledge, Skills and Experience

* Experience of working in Waste Management to include a good operational understanding of waste disposal facilities

* Competent computer skills, including advanced skills in the use of spreadsheets and databases.

* Significant experience of collating, interpreting and analysing performance data

* Experience and knowledge of working with performance management frameworks and supporting systems

* Ability to collate, interpret and analyse data and information and present it in a clear and concise way.

* Ability to produce comprehensive procedures and reports

* Experience of prioritising workloads in order to meet strict deadlines

* Excellent communication, both written (proficient in writing reports) and verbal

* Proven ability to work under pressure and to tight deadlines

* Ability to problem solve and have a solution focused approach

* Ability to liaise effectively with staff at all levels and with contacts outside the Authority

This is a full-time, permanent opportunity working 9am-5pm, Mon-Fri. It is anticipated that the successful incumbent will split their working week between being out on site, in the office and working from home.

Ref: J9643