Job Title: Contracts Manager (Static Site)

Start Date: 01/04/2026

Salary: Competitive + Benefits

The Company We are working with a leading facilities management organisation that delivers integrated services across a number of high-profile retail portfolios in the UK. Due to continued growth and contract expansion, they are looking to appoint an experienced Contracts Manager to oversee operations on a large, static retail site.

The Role As Contracts Manager, you will take full responsibility for the delivery of FM services across a flagship retail environment. This is a site-based role, managing both hard and soft services, ensuring compliance, performance, and client satisfaction at all times.

You will act as the key point of contact for the client, leading on service delivery, commercial performance, and continuous improvement across the contract.

Key Responsibilities • Oversee the day-to-day delivery of facilities management services across the site • Manage and develop on-site teams, including engineers, supervisors, and soft services staff • Build and maintain strong relationships with the client and key stakeholders • Ensure full compliance with all HSE, statutory, and contractual requirements • Monitor KPIs, SLAs, and service performance, implementing improvements where needed • Take ownership of the contract’s P&L, budgets, and financial performance • Manage subcontractors, ...