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Job Description

Contracts & Billing Manager£40,000 per annum £425 monthly car allowance West Bromwich Full Time, Permanent Are you a commercially driven leader with a passion for accuracy, performance, and continuous improvement? We are recruiting on behalf of a global tech business who due to growth are looking to recruit an experienced Contracts & Billing Manager to take ownership of client revenue operations on a key engagement. This is a fantastic opportunity to join a fast-paced, international environment where you can make a tangible impact from day one. Our client is a market leader in IT workplace solutions, operating at a global scale and supporting a diverse client base across multiple industries. With continued growth, they are looking for a dynamic and forward-thinking professional to lead a high-performing team, enhance processes, and ensure best-in-class contract and billing management. If you thrive on driving performance, turning data into meaningful insight, and leading teams to success, this role offers the perfect platform to do so.The Role

Lead and manage the Revenue Team, ensuring high performance and efficiency Oversee the full contract lifecycle, including setup, amendments, and compliance Manage all billing activities, ensuring accuracy and timely delivery Monitor revenue performance, forecasting, and reporting on key metrics Maintain data integrity across systems Drive continuous process improvement using data and tools like Power BI Act as escalation point for customer queries and complaints Build strong relationships with internal stakeholders and support finance

The Candidate

Must hold a Full UK Driver Licence Proven experience in contracts, billing, or revenue operations Strong leadership skills with experience managing teams Knowledge of ServiceNow and ESOD is advantageous Analytical mindset with experience in reporting tools such as Power BI High attention to detail and focus on accuracy Excellent communication and stakeholder management skills Proactive, organised, and customer-focused approach

In Return

£40,000 per annum £425 monthly car allowance Opportunity to work within a global teach business

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