Employer St George's University Hospitals NHS Foundation Trust Employer type NHS Site St Georges Hospital Town London Salary £85,431 - £97,148 per annum Salary period Yearly Closing 18/01/2026 23:59 Continuous Improvement, Senior Programme Manager Band 8c Job overview The post holder will support and help build GESH a shared purpose and vision for improvement. The post holder will support the development, implementation and application of a group-wide improvement culture and quality management system. This will support the group to deliver its key strategic priorities, enhancing the capability and capacity of our staff, investing in our people to continually improve clinical care, financial and operational efficiency, and effectiveness across each core business. Building improvement capability for the long-term while delivering essential purposeful improvement to support current challenges. Main duties of the job Ensure all improvement work is focused on the shared purpose and vision and question any work which does not align to these. Focusing on the current GESH and NHS priorities Support the creation of a powerful, purpose-driven context and narrative for improvement work so that people are more likely to engage, based on commitment to the purpose rather than compliance with a process. Understand the world in which frontline staff are working, their challenges, their successes, and the improvement they’d like to see to guide this vision and shared purpose, and support new innovative methods of co-design and collaboration or engagement events. Design, develop & implement a group-wide system of working which enables and sustains a culture of continuous improvement. Support teams’ capabilities to improve safety, reduce unwarranted variation and adopt operational best practices by using improvement skills. Ensure all improvement work is focused on the shared purpose and vision and question any work which does not align to these. Focusing on the current GESH and NHS priorities Working for our organisation St George’s, Epsom and St Helier University Hospitals and Health Group cares for a population of four million people in South West London and North East Surrey. Our sites include St George’s Hospital, one of 11 major trauma centres in the UK and the largest healthcare provider and major teaching hospital in the area; St Helier Hospital, home to the South West Thames Renal and Transplantation Unit and Queen Mary’s Hospital for Children; and Epsom Hospital, home to the South West London Elective Orthopaedic Centre (SWLEOC). After years of collaboration, our two Trusts became a hospitals group in 2021. While remaining as two separate Trusts, being a hospitals group will help us to collaborate more closely on research, and the development, education, and training of our 17,000-strong workforce. Detailed job description and main responsibilities Promote a culture of safety, high-reliability, patient and staff engagement and performance excellence through the adoption and use of improvement skills Develop, evaluate and maintain metrics to demonstrate delivery Support business transformation & improvement within the group and the wider southwest London networks. Lead through a principle of co-production in the development of solutions and improvement Work with other senior leaders and functions to ensure a coherent and aligned approach covering culture, continuous improvement & leadership development activities helping to develop improvement leadership behaviours Support identification of improvement priorities aligned to group strategy, quality & performance priorities Design ways to celebrate and share good practice Develop leadership behaviours for improvement Provide subject matter expertise and lead the implementation of the GESH approach to embedding the leadership practices and behaviours that enable a continuous improvement culture and high performing teams Work with senior leaders to embed a coaching leadership style, people-orientated approach to change and a continuous improvement approach in their day-to-day work Identify the behaviours, skills and competencies required by leaders to implement and sustain a consistent approach to leadership that enables continuous improvement. Support leaders embed new ways of working and adopt new habits Develop excellent relationships with staff at all levels, including the Executive team and corporate colleagues, care group clinical and management teams and service leads. Person specification Qualifications

Formal training in Improvement or change management Formal qualification in Lean or other relevant improvement methodology

Knowledge

Significant experience, and a successful track record, leading and working at a senior level in an improvement function Experience coaching teams to improve performance and deliver objectives using a human-orientated approach Designing and facilitating workshops or team interventions towards an agreed outcome

Skills

Able to influence and engage people in different settings Proven conceptual and analytical skills

Your recruitment teamThe NHS South West London Recruitment Hub is your dedicated recruitment team, here to support you at every stage of the process. If you have a query, please contact us:E: krft.askrecruitment@nhs.net Your applicationPlease ensure your supporting statement clearly reflects the job description and person specification , as shortlisting will be based on these criteria. Please refer to the latest UKVI guidance and ensure you have the appropriate right to work before applying for this role. Use of Artificial IntelligenceWe kindly ask that you avoid using AI tools to draft your application. We value authentic, individual responses that reflect your own experience and communication style. ReferencesPlease provide a minimum of 3 years’ employment and/or education history , including professional email addresses (not personal accounts such as Hotmail or Gmail). If you cannot provide these, please inform the interview panel to avoid delays in pre-employment checks. Closing dateTo help us manage recruitment efficiently, some vacancies may close early once we have received a sufficient number of applications. ShortlistingIf you are successfully shortlisted, you will be contacted by email or SMS from the South West London Recruitment Hub. Please check your registered TRAC email regularly. Application feedbackIf you do not hear from us within four weeks of the closing date , please assume your application has not been successful on this occasion. Safeguarding and DBS ChecksWe are committed to safeguarding children and vulnerable adults. For roles with direct access to these groups, an Enhanced Disclosure and Barring Service (DBS) check will be required. All staff are expected to understand and uphold their safeguarding responsibilities as part of their role. Employer certification / accreditation badges This post will require a submission for Disclosure to be made to check for any unspent criminal convictions. Application numbers This vacancy may have an application cap, so please apply promptly to avoid disappointment. Ensure your supporting statement clearly shows how you meet the job specifications. Name Edward JebsonJob title Programme Director Continuous ImprovementEmail address edward.jebson@stgeorges.nhs.ukTelephone number 07710296304Additional informationnone #J-18808-Ljbffr