Contact Centre Team Manager Blackburn £30,000 - £45,000 per annum plus £10,000 bonus Our client is looking for a high-impact Contact Centre Team Manager to lead an outbound calling team of around 20 Advisors within a fast-paced, high-energy contact centre in the North West. This role is for a true people leader, someone who leads from the front, coaches relentlessly, and acts as the heartbeat of the floor, driving performance while developing and inspiring their team. The Role: Lead, motivate and coach a team of circa 20 Outbound Contact Centre Advisors. Be a visible, hands-on leader who sets standards and drives results. Use strong coaching to improve performance, capability and engagement. Manage KPIs while maintaining a positive, high-energy team culture. Identify and develop talent, supporting internal progression.

About You: Proven experience managing a team in a contact centre environment. Strong coaching and people-development skills. High energy, resilient and confident leading in a fast-paced setting. Comfortable leading from the front and holding teams to account.

Why Join: Contact centre of around 100 people with a fantastic energy and culture. A business that genuinely invests in its people. Clear progression opportunities for ambitious...