A leading cleaning technology company in Droitwich Spa is seeking a Contact Centre Manager to oversee a dynamic team of over 50 staff. The manager will ensure high service levels while promoting a sales culture through excellent customer service. Candidates should have strong leadership and people management skills, along with experience in setting performance expectations. This hybrid position requires a keen focus on innovation and data-driven decision-making within the contact centre environment. #J-18808-Ljbffr