Consultant Psychiatrist & Consultant Physician
Internal Professional Advisers
Location: Manchester or London
Salary: £114,894 - £126,018 pro rata (pay commensurate with NHS or equivalent experience)
Closing: 31 August
Part-time, permanent, 1 day per week (7.2 hours)

The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short, and we find ways to put it right.

With offices located in Manchester City Centre and Westminster, we have created a diverse and inclusive culture, whilst offering flexibility to give you the autonomy to work in the best way suited to you.

As an Internal Professional Adviser, you will be employed on a part-time contract, allowing you to continue your vital work within the NHS. This ensures that you bring the most current and up-to-date knowledge and experience to our organisation, enhancing both clinical practice and the organisational context in which services are delivered.

If you are ready to make a meaningful impact and share your expertise, we encourage you to apply and join our team!

The role:

• provide evidence-based clinical advice to caseworkers
• support PHSO key strategic objectives by taking an active role in quality assurance activities and in sharing the learning from complaints to enhance clinical practice and so improve patient care
• work effectively as part of the Clinical Advice team, contributing to discussions and developments to enhance the provision of Clinical Advice
• demonstrate an understanding of the external context in which PHSO operates, including, where appropriate, building relationships with external organisations to improve the influence and accessibility of the Office in line with the external relations strategy.

The successful applicants will:

• have at least 5 years’ experience working as a consultant
• be currently practising as a consultant physician in the NHS with active general medicine on-call commitments OR be currently practicing in the NHS as a consultant psychiatrist
• be able to condense complex medical issues into a format understandable by lay colleagues and complainants in written and verbal formats
• be able to adapt to working as part of an office based, non-medical team under non-clinical leadership
• be on the GMC Specialist Register.

We know the value of having diverse, representative teams across our organisation. Which is why we particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are:

• Asian, Black, Mixed Ethnicity or another ethnic background
• disabled
• LGBTQ.

Benefits:

• Civil Service Pension scheme
• 32.5 days annual leave
• hybrid working, 40% office based
• flexible working
• free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
• comprehensive learning and development programme
• employee discount scheme across hundreds of retailers
• bicycle loan scheme
• season ticket loan
• gym membership subsidy
• paid for professional memberships
• eye test reimbursement.

If you would like to learn more about the role, please contact Keith Harkins, Lead Clinician by clicking the Apply button.