Are you ready to take the next step in your events career and lead a team to success?
Our client is seeking an experienced and motivated Conference & Events Office Sales Manager to oversee a busy Events Team, ensuring the smooth planning and delivery of a wide range of functions and celebrations from first enquiry through to flawless execution.
As Conference & Events Office Sales Manager, youll lead a team managing event enquiries across multiple venues, driving sales and conversion. Youll combine proactive leadership with a hands-on approach to ensure the office runs efficiently and providing ongoing coaching and training to ensure the team ask the right questions, follow up effectively and convert every opportunity.
Key Responsibilities:
Lead, support and develop a team of conference sales professionals, ensuring exceptional service and sales performance
Oversee all enquiries, proposals and conversions for a diverse range of events and functions
Drive conversion rates through coaching, training and the implementation of effective sales strategies
Monitor team performance and support professional growth through regular one-to-ones and development plans
Manage rotas, holiday approvals, sickness reporting and the daily operations of the office
Conduct client site visits and show rounds, building lasting relationships to encourage repeat business
Work with revenue and yield managers to align pricing and booking strategies appropriately to maximise profitability
What Theyre Looking For:
Proven experience leading a team within a hotel, venue or conference and events environment
Strong background in events sales, with a focus on enquiry handling, proposals and conversion
Solid understanding of sales processes, competitor awareness and yield principles
Confident people manager with excellent communication, coaching and organisational skills
Comfortable managing rotas, holiday approvals and day-to-day team performance
Flexible and proactive, with a positive approach to delivering targets and exceeding client expectations
Experienced with Delphi, Salesforce or similar CRM/booking systems
Benefits:
28 days annual leave
Company pension
Private medical insurance
Access to a company pool car or business mileage reimbursement
Complimentary gym membership
Interested?
If youre ready to make an impact, lead from the front, and ensure every event is delivered to the highest standard, wed love to hear from you. Apply now.
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