Compliance and Operations Manager

New Yesterday

Operations Manager
We are currently recruiting on behalf of a growing and dynamic technology business for an experienced Compliance and Operations Manager to support the Head of Operations and to play a pivotal role in keeping the business running smoothly.
This is a fantastic opportunity for someone who thrives in a busy SME environment and enjoys variety. The successful candidate will work closely with Head of Operations and stakeholders across the business, driving efficiency, improving processes, and ensuring operational excellence at every level. Its a challenging and rewarding role for someone keen to make a real impact.
The Role
As Operations Manager, you will be responsible for overseeing day-to-day operations, ensuring systems, processes, and people are aligned to support business growth. Youll need exceptional attention to detail, the ability to juggle competing priorities, and a calm, solutions-focused approach.
Key Responsibilities
Support ISO standards (9001 / 14001 / 27001), ensuring compliance and preparation for ongoing certification
Develop, implement, and continuously improve business processes
Ensure the project management system reflects business needs and is updated as required
Attend departmental meetings to ensure compliance and resolve operational issues
Produce, update, and review reports, highlighting risks and potential issues
Liaise with external stakeholders (including clients, legal advisors, and government bodies) and coordinate actions internally
Support sales operations and manage supplier and client documentation, including negotiating terms where appropriate
Monitor shared inboxes and delegate actions to relevant stakeholders
Manage client feedback and oversee appropriate follow-up actions
Administer and optimise use of AdobeSign
Proofread documentation to ensure accuracy and consistency
Oversee all office management activities, including supplies, recycling, and cleaning
Arrange client and colleague gifts when required
Support travel and accommodation bookings as needed
Skills & Experience
Proven experience in an operations-focused role, ideally within a fast-paced SME
Previous experience of ISO audits
Ability to read and disseminate contracts
Strong organisational skills with excellent attention to detail
Confident working with Office 365 and CRM systems
Comfortable working with multiple stakeholders and managing competing priorities
Proactive, adaptable, and delivery-focused
If youre an experienced Operations Manager looking for a role where you can genuinely influence and improve how a business operates, wed love to hear from you.
This is office based position, working from their New Malden location, occasional travel to other offices will be required.
Salary: £36,000 £40,000
Location: New Malden (offices conveniently located near the train station)

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Location:
New Malden
Salary:
£40,000
Job Type:
FullTime
Category:
Finance

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