Community Relations and Stakeholder Officer

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Community Relations and Stakeholder Officer

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Join to apply for the Community Relations and Stakeholder Officer role at Costain Group PLC

Job Description

The Anglian Water Strategic Pipeline Alliance (SPA) project currently involves the planning, design and construction of circa 320km of new strategic, large diameter, clean water interconnector pipelines and associated infrastructure across Anglian Water’s region. The SPA Alliance is also taking on responsibility for the future interconnector pipelines, a further 260km of strategic interconnector pipelines and associated infrastructure.

Job Description

The Anglian Water Strategic Pipeline Alliance (SPA) project currently involves the planning, design and construction of circa 320km of new strategic, large diameter, clean water interconnector pipelines and associated infrastructure across Anglian Water’s region. The SPA Alliance is also taking on responsibility for the future interconnector pipelines, a further 260km of strategic interconnector pipelines and associated infrastructure.

This role will be responsible for delivering a comprehensive range of communication and engagement activities for our Strategic Pipeline Alliance. The ideal candidate will have a proven track record in delivering stakeholder engagement, communications and consultation strategies within a complex stakeholder landscape. Ultimately this role will play a critical part in supporting the planning and consenting process, while ensuring a positive impact on community engagement, minimising customer complaints and fostering long-term project success.

This role will be Hybrid from Peterborough office, 1 day per week and home. Requirements to travel to site locations and stakeholder meetings across the region when needed, some of these meetings will be outside conventional working hours.

Responsibilities

• Coordinate engagement with project stakeholders across local authorities, statutory and non-statutory bodies (including environment & technical organisations), communities and other parties to establish strong working relationships.
• Conduct stakeholder identification and mapping to categorise stakeholders based on influence, interest and impact.
• Identify potential reputational risks and issues and implement proactive engagement using a range of techniques and approaches tailored to the target audience.
• Utilise stakeholder management tools (e.g. CRM, GIS mapping) for engagement tracking, trends, emerging risks and opportunities.
• Prepare detailed reports that meet the statutory requirements and document stakeholder feedback.
• Monitor stakeholder sentiment and provide early warnings of potential project opposition.
• Collaborate with technical leads to address conflicts and resolve stakeholder issues effectively.
• Stay updated on industry best practice and regulatory changes to refine engagement approaches.
• Implement a diverse range of engagement methods, including community meetings, digital engagement, and one-on-one discussions.
• Track the progress and effectiveness of community involvement initiatives using established metrics.
• Collaborate with schools, colleges and training providers to support STEM
  
  

• Proven experience in stakeholder and community engagement, preferably within large-scale infrastructure projects
• Understanding of the statutory EIA planning requirements, regulatory frameworks and stakeholder consultation best practices.
• Proven ability to implement stakeholder engagement plans that align with organisational frameworks.
• Demonstrable experience translating technical detail into appropriate, relevant and agreed communications for external audiences
• Excellent interpersonal, written and verbal communication skills
• Experience managing sensitive stakeholder issues and conflict resolution
• Ability to work collaboratively with internal teams and external partners
• Strong organisational skill and attention to details
• Full UK Driving Licence
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Civil Engineering

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