Community Manager (West London)
New Today
Location: West London, London, South East, UKFrom one site to many — take your Community Manager skills across a whole portfolio.You can join this fast-growing operator in the flexible workspace / co-working sector, managing high-quality offices across multiple sites. They're looking for someone who already has experience in this sector, who wants variety, responsibility, and exposure to the operational and commercial side of running a portfolio.This is a portfolio-level role, reporting into and deputising for the Regional Manager. It's the ideal job for someone who's currently site-based and ready to broaden their horizons!You'll split your time between the office in West London and visiting different workspaces, helping to deliver excellent occupier experiences while supporting smooth operations across the portfolio. Salary up to £37,000 plus excellent benefits including 25 days holiday (plus bank holidays), private healthcare and dental cover, employee profit share scheme and more!What you'll be doing:Act as the main point of contact for occupiers across multiple sites, ensuring a professional, welcoming, and proactive serviceManage onboarding, day-to-day queries, tickets, and supplier relationshipsDeputise for the Regional Manager to maintain service continuity and support operational improvementsConduct viewings and support the lettings process when requiredSpot upsell, expansion, and retention opportunities and feed these into the wider teamMaintain CRM systems, reports, and operational data to support commercial decisionsSupport portfolio-wide operations and projects to improve service and efficiencyWhat you need:Experience as a Community Manager or in customer-facing, operational roles within flexible workspaces, serviced offices, or hospitalityExcited to travel across multiple sites and gain portfolio-level exposureConfident in handling viewings and engaging with occupiers from a commercial / sales perspectiveHighly organised, personable, and able to manage multiple prioritiesStrong relationship-building skills with a proactive, can-do mindsetIf you're ready to take your Community Manager experience beyond a single site and contribute to running a portfolio of spaces, this is the role for you. Apply today!TPBN1_UKTJ
- Location:
- West London
- Job Type:
- FullTime
- Category:
- Digital Marketing