Mansfield District Council have a great opportunitiy for a Communications and Customer Experience Manager to join the team based in Mansfield . You will join us on a full time, permanent basis, and in return, you will receive a competitive salary of £48,710 - £52,805 per annum (pay award pending). Are you a passionate communicator and strategic leader ready to drive change and make a real difference? We're looking for a Communications and Customer Experience Manager to lead our high-performing team, shape our public voice, and champion outstanding customer service. At the heart of this role is a commitment to delivering excellent services and building strong, transparent relationships with our communities partners and stakeholders. If you thrive on variety, influence and impact - this is your next big career move. And we promise no two days are ever the same. About the role You'll lead the council's communications, PR, events and customer service functions. You'll guide strategic communications, manage public engagement, and ensure our customer experience aligns with our corporate vision. You'll also: Be the council's lead advisor on media, PR and customer contact strategies. Shape and deliver engaging communications and high-quality customer service. Manage a diverse team c...