Commercial Senior Property Manager in London

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Job Description
Criterion Capital is seeking a highly commercial Senior Commercial Property Manager to take ownership of a complex portfolio, driving performance, controlling costs, and delivering strategic operational improvements. Working closely with Asset Management, the role plays a key part in maximising asset value, supporting leasing strategy, and leading portfolio performance.
Portfolio & Asset Management
Take strategic ownership of complex, mixed-use assets with a focus on value enhancement. Work closely with Asset Management to drive NOI growth and asset positioning. Identify inefficiencies and opportunities for cost savings and income . Support leasing strategy including space utilisation and tenant mix.
Financial & Service Charge Management
Lead complex service charge budgets with a proactive cost control approach. Oversee service charge reconciliations ensuring accuracy and transparency. Drive service charge strategy balancing cost efficiency and occupier experience. Work with accounts to refine forecasts and challenge financial assumptions. Scrutinise expenditure and supplier performance to ensure best value.
Facilities, Projects & Operational Delivery
Provide senior oversight of FM delivery with a focus on performance and accountability. Lead procurement and tendering to achieve optimal commercial outcomes. Deliver value-add projects, refurbishments, and operational improvements. Resolve operational challenges in a proactive and hands-on manner.
Tenant & Stakeholder Engagement
Build strong relationships with key occupiers. Manage complex tenant matters including retention and income protection. Support leasing teams on occupier strategy.
Compliance, Risk & Insurance
Ensure compliance with statutory and health & safety requirements. Proactively manage operational and financial risk. Liaise with insurance brokers on coverage and claims.
Leadership & Internal Collaboration
Lead by example within the property management team. Drive collaboration across asset management, finance, and FM teams. Develop reporting frameworks and trackers. Improve internal processes with a commercial mindset.
Key Requirements
Extensive experience in commercial property management. Experience managing complex mixed-use assets. Advanced knowledge of service charge budgeting and reconciliations. Strong commercial acumen with a focus on value creation. Experience in procurement, contractor management, and FM oversight. Excellent stakeholder and communication skills. Proactive and comfortable in an entrepreneurial environment.
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Location:
London
Job Type:
FullTime
Category:
Manager, Commercial, Senior, Business And Commercial, Management

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