About us:

At Hozelock, we’ve been helping people nurture their gardens for generations. From innovative watering solutions to trusted gardening tools, our products are designed to make growing easier, more enjoyable, and more sustainable. But behind every great product is a great team. We’re a company that values curiosity, craftsmanship and collaboration, where ideas are encouraged, expertise is shared, and people are empowered to make a real impact. If you’re passionate about quality, innovation and being part of a business with a proud heritage and an exciting future, Hozelock could be the place for you.

We have a fantastic opportunity for an experienced Commercial Sales Administrator to join our sales team on a full time, permanent basis.

The successful candidate will be responsible for providing administrative and account support to our UK national & international commercial teams, by processing sales orders and shipments, ensuring customer expectations are exceeded throughout.

Duties & Responsibilities:

1. Receive customer orders and enquiries by telephone, email, EDI and fax

2. Responsibility for processing high volumes of orders for all customers - UK, subsidiaries and Overseas in the agreed lead time

3. Maintain strong relationships with existing clients to foster loyalty and retention.

4. Deal with document filing in a timely and efficient manner

5. Liaise with Planning, Factory and Wa...