Field Service Coffee Engineer

Location: Southampton and surrounding areas (South Coast region)

Salary: £34,000 - £38,000 + Company Vehicle + Pension + Private Healthcare

About the Role

This is an exciting opportunity to join one of the fastest-growing companies in the coffee industry. Due to continued expansion, we are looking for a Field Service Engineer to support customers across Southampton and the surrounding areas.

This role is ideal for a highly motivated, well-presented individual with strong technical ability and a passion for delivering excellent customer service. You will play a key role in ensuring customer satisfaction by maintaining high standards in coffee quality and equipment performance.

Key Responsibilities

Install, service, and maintain high-end automatic coffee machines across customer and distributor sites

Provide professional installation and deliver training to distributors and end users

Respond to service and reactive call-outs efficiently and professionally

Diagnose faults and carry out repairs and preventative maintenance

Ensure all equipment is set up to agreed specifications for consistent coffee quality

Work closely with the central office team to provide updates and ensure excellent communication with customers

Follow all health & safety procedures, including conducting on-site risk assessments

Complete job sheets, time sheets, and supporting documentation accuratel...