This job is with The Ned, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.Ned's Club General Manager over sees our two main food and beverage outlets exclusive to our members, Ned's Club Upstairs and downstairs. Ned's Club Upstairs is a rooftop space for members with a heated pool, restaurant, two converted domes and two outdoor terraces for eating and drinking. Ned's Club Downstairs, also known as The Vault, is a late-night cocktail lounge and club space in the original bank vault.Catering to our most important customers, our members, you will lead the teams delivering outstanding food and drinks with unrivalled hospitalityDo you want to join one of the best places to work in hospitality?What's the role?Club General ManagerWhere will you be working?The Ned and Ned's Club are a global collection of hotels, clubs, spas, and restaurants for like-minded individuals to meet, work and have a good time.The Ned launched in 2017 in the heart of the City, in the former Midland Bank headquarters. The Ned City of London houses Ned's Club - a private members' space, gym and rooftop - alongside a public spa, a full floor of events spaces, ten restaurants and bars and 250 hotel bedrooms.Reporting to the Food & Beverage Director as the leader of both of our Club spaces you will: Lead the management teams in both Ned's Club spaces, inspiring, motivating, and developing them to deliver all commercial, operational, customer, and team performanceLead a team of truly commercial restaurant and bar managers, developing them towards high performance and coaching them to continually improveCollaborate with the F&B Director to set and own the departmental yearly budgetsMonitor food and beverage P&Ls, take a holistic view of our food and beverage operations and support your management teams to deliver financial performance, spotting improvement areas and actioningReview revenue and scheduling forecasts to ensure people are in the right place at the right timeWork in partnership with the Food and Beverage senior leadership on the departmental strategy, always looking at ways to increase revenue, customer satisfaction, and operational performanceSit as part of the senior leadership Workforce Planning group, looking ahead to project and plan people resourcesMaintain all compliance in the venues, including health and safetyBuild a high performing team through accountable managers, regular feedback, open conversations, and effective engagement activitiesWhat you can bring to the role: Proven success as a leader in food and beverage, ideally with exposure to a membership environment or multi-site experienceYou'll have a commercial mindset and a proven track record of delivering exceptional guest experiences whilst exceeding targetsImpeccable leadership skills with the ability to motivate, inspire, and develop teams at all levelsExcellent communication and interpersonal skills, able to switch between inspiring teams or representing your department to the executive teamRapport building skills are essential for working in our Club spaces, every guest is a loyal member or a potential new member, so every interaction is crucialIn our Club spaces you may be looking after high-profile people who value their privacy, so a degree of confidentiality is non-negotiableWhat can Ned's Club give you? Salary of £70,000-75,000 dependant on experience (including service charge)Every house membership of Soho HouseEnhanced parental leave, company sick pay and pensionComplimentary meals in our friendly team restaurant, Neddy's including monthly payday breakfastExciting learning and development programmes to help progress your careerExclusive rates at The Ned for staying and eating for you, your family and friendsWellbeing and health benefits, including Stream and Reward Gateway - our exclusive platform with access to hundreds of gym, shopping, and cinema discountsYour birthday off after a year of service and more holiday after five yearsPaid volunteer dayRegular social events, including an annual pool partyEmployee assistance programme - 24/7 advice and supportReward and recognition initiativesAt The Ned, we don't just celebrate our diversity, we challenge ourselves to do even better. The Ned is committed to being the best place to work, and ensuring that we have a leading diversity, equity and inclusion programme is central to making that vision a reality.Please let us know of any specific needs you may have during your interview.All candidates must be eligible to live and work in the UK to be considered for this role.Apply today and join us as Club General Manager#lovethened