Client Services Personal Assistant - Guildford £30,000 – £33,000 DOE per annum Working Pattern: Hybrid (typically 60% office / 40% remote) An exciting opportunity has arisen for a highly organised and proactive Client Services Personal Assistant to join a professional services environment. This role sits within a busy legal team, providing essential support to senior stakeholders and playing a key part in delivering exceptional service to clients. You will act as a central point of coordination, ensuring seamless communication, efficient administration, and high-quality client interactions. Key Responsibilities: Project Coordination Coordinate and distribute support across client projects Assist in setting up processes for new matters in collaboration with stakeholders Support the preparation of pitches, presentations, and client events Identify opportunities to improve internal processes and service delivery Client Relationship Management Manage client correspondence and ensure timely responses Maintain and update client records within CRM systems Support relationship management and deliver excellent client care Arrange meetings and act as a point of contact for client queries Ensure terms of business documentation is completed and tracked Communication Handle incoming calls and correspondence, ensuring messages are relayed promptly Liaise with internal teams to support stakeholder needs Coordinate cover during absences and communicate effectively with relevant parties Financial Administration Support time recording and ensure accuracy of entries Assist with billing, invoices, expenses, and credit control processes Liaise with finance teams to ensure smooth financial operations Produce reports relating to time and financial data Administrative Support Manage complex diaries and coordinate meetings Organise travel arrangements and logistics Coordinate meeting rooms, catering, and technical requirements Oversee document handling including printing, scanning, and filing Monitor workflow and ensure tasks are completed within deadlines Support file management, including opening and closing matters Additional Duties Provide wider team support as required Assist with document updates, formatting, and minor amendments Support compliance processes such as conflict checks and risk assessments Draft basic correspondence including engagement letters Maintain accurate records across systems Experience and Skills Requirements: * Previous experience in a PA or administrative role within a professional services environment * Fast and accurate typing (approx. 60 wpm) * Advanced proficiency in Microsoft Office * Experience using CRM or practice management systems * Strong organisational skills with excellent attention to detail * Confident communicator with strong interpersonal skills * Proactive, solutions-focused, and able to use initiative * A collaborative team player with a client-focused mindset If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted