Client Services Manager - Derivatives and Prime Brokerage

New Yesterday

Global Financial Services Firm is hiring for a Technical Client Implementation Analyst/Specialist with strong analytical, in-depth Derivatives/Margining experience and knowledge and client services skills to be based in their London office. Financial Services experience is essential, with a strong understanding of the trading life cycle, as well as technical skills in Python (writing queries and scripts) and APIs. This is a permanent role. They have a hybrid set-up of 2-3 days in the office. Salary ranges between £50K - £70K, depending on experience.
This role plays a key part in ensuring smooth client onboarding and implementation, while supporting ongoing client success. You will be involved in coordinating technical integrations, assisting with solution rollouts, and providing hands-on support throughout the client life cycle.
Responsibilities include: * Lead small to large-scale implementation projects, creating and maintaining detailed implementation plans. * Manage stakeholder communication and reporting, including task logs, RAID logs, and project trackers. * Support technical integration of client data using APIs, SFTP, and UI tools, handling formats such as JSON, XML, and CSV. * Analyse and debug large, complex datasets, identifying errors and ensuring data integrity. * Test and validate client workflows post-integration, ensuring functionality aligns with requirements. * Deliver client training and p...
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Location:
London
Salary:
£55,000 - £70,000
Job Type:
FullTime
Category:
Customer Service & Support

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