Client Relationship Director: Pensions Consulting

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Client Relationship Director: Pensions Consulting page is loaded## Client Relationship Director: Pensions Consultingremote type: Praca z domulocations: Londontime type: Zatrudnienie w pełnym wymiarze godzinposted on: Opublikowano dzisiajjob requisition id: 10116380Client Relationship Director – Pensions Consulting We are looking for a Client Relationship Director to help develop and drive forward Capita’s strategic positioning in the Consulting market. In this role you will be an SME and provide support to Capita colleagues throughout the Group. The Client Relationship Director has responsibility for growing various Client accounts by way of strategic account management. You will work closely with other Consulting and Operations SMEs to sell the wide range of services that Capita Pensions Solutions has to offer. You will be accountable for developing and leading relationships for existing clients, fostering strong partnerships, improving client satisfaction and experience. Identifying and developing up sell and cross-selling opportunities.**Job title:**Client Relationship Director: Pensions Consulting**Job Description:****Responsibilities Include:*** Understands the client requirements for the sectors supported, working with our workforce management teams to ensure forecasting and planning meets with client demands and our strategy/approach to customer experience and the design and process improvement activity which underpins this, supports the strategic direction of the client* Attend service reviews with the clients* Works with the MI teams to provide qualitive data insights for our clients Continuously review processes and ensures the implementation of operational best practice**Skills, Knowledge and Experience*** DB Pensions Consulting experience* Experience in a client relationship or account management role* Strong communication skills and the ability to articulate information clearly and concisely including complex technical requirements* Excellent people management skills, ability to mentor and coach a team* Establish, monitor and feedback standards of performance and behaviour to meet client requirements* Meticulous about presentation, you will ensure that the communication to clients’ is of the highest quality both in terms of detail and accuracy* Ability to develop and manage your team to their full potential**About Capita Pension Solutions**At Capita Pension Solutions (CPS) we continue to grow and evolve our Strategy & Product function. We are at another exciting point in that evolution, defining and executing CPS’s strategic goals as well as developing the next generation of market leading Products and Services. We have ambitious objectives and plans for 2026 and beyond.* 23 days’ holiday **(rising to 27)** with the opportunity to buy extra leave* Company matched pension, life assurance, a cycle2work scheme, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…and plenty more* Voluntary benefits designed to suit your lifestyle – from discounts on retail and socialising, to health & wellbeing, travel and technology* The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice* Access to our Employee Network Groups, which represent every strand of diversity and allow colleagues to connect and learn from each other on an open, inclusive platform**What we hope you’ll do next:**Choose ‘Apply now’ to fill out our short application, so that we can find out more about you.We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email Iqbal at reasonableadjustments@capita.com or call 07784 237318 and we’ll get back to you.For more information about equal opportunities and process adjustments, please visit the Capita Careers website.Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at .**Location:**London,Zjednoczone Królestwo**Time Type:**Zatrudnienie w pełnym wymiarze godzin**Contract Type:**Stały**Capita is a consulting, transformation and digital services business. We deliver innovative solutions and simplify the connections between businesses and customers, governments and citizens. We're driven by our purpose: to create better outcomes – for our employees, clients and customers, suppliers and partners, investors, and society. We're committed to being a responsible business – in how we operate, serve society, respect our people and the environment, and deliver attractive returns to our investors. Every day we help millions of people, by delivering innovative solutions to transform and simplify the connections between businesses and customers, governments and citizens. We partner with clients and provide them with the insight and cutting-edge technologies that give time back, allowing them to focus on what they do best and making people’s lives easier and simpler. We operate in the UK, Europe, India and South Africa and currently have 55,000 talented people working in our three divisions: Capita Experience, Capita Public Service and Capita Portfolio.** #J-18808-Ljbffr
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Location:
Greater London, England, United Kingdom
Salary:
£150,000 - £200,000
Job Type:
FullTime
Category:
Marketing & Media

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