Client Platform Specialist EOS is seeking a Client Platform Specialist to be a key member in a small team with a large technology client. The role will concentrate on the setup, configuration and support of various hardware devices (computers, phones, tablets, VR headsets, AR/MR devices). This position is part of the IT organization, so candidates must be passionate about technology, live customer service and have the ability to thrive in a fast paced, high-pressure environment. A passion for gaming is a plus. Responsibilities

Support day-to-day operational requests that come in through the internal tasking queue Support automated solutions using Powershell, bash scripts, Python Administer and maintain client system management tools (i.e. PC/phone/tablet imaging) Administer and maintain mobile device management systems for android and iOS (i.e. ADB/Apple Configurator 2) Identify internal process and automation improvements Provide technical support both remotely and onsite at events Maintain and manage Windows, Android, iOS, iPadOS images Create and maintain documentation for all processes and troubleshooting guides On-site event support that may include international travel outside of normal office hours Off-site on-call event support outside of normal office hours

Requirements

At least 2 years of experience supporting MacOS/Windows/iOS/Android in a corporate environment BA/BS degree or equivalent experience in a similar field Experience in a startup environment a strong plus Excellent communication skills and ability to clearly communicate complex technical concepts 1+ years Enterprise Windows client management experience(GPO’s, Chef, FOG, MDT etc.) Experience with mobile device management(MDM) solutions Experience with ADB (flashing/sideloading) Basic networking skills (DHCP, TCP/IP, FTP, PXE) Familiarity with Windows 10/11 (Windows Deployment, PE, registry, services, tasks) Basic knowledge of Linux environments a plus Experience in building PCs (specifically gaming), with a wealth of knowledge in upcoming and existing PC components a plus This job requires international travel. Accordingly applicants must have a valid passport at time of employment and maintain their passport as long as they are in this position.

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