Client Accountant - Team Leader
7 Days Old
About the Business
A fantastic opportunity to be a Client Accountant Team Leader for a worldwide property business located in Birmingham City Centre who great flexibility with their hours, while working hybrid with only 2 days in the office a week. In this role you will become the ‘face of accounts’ and drive professional development in your team.
Main Duties:
Clients & Service Delivery
* Deliver accurate, high-quality accounting services within agreed deadlines, KPIs, and SLAs, including service charge year-end processes.
* Produce and present insightful financial reports for clients, property managers, and stakeholders, managing expectations and supporting decision-making.
* Act as the primary accounting contact for clients and Property Managers, handling complex queries, financial analysis, and escalation issues.
* Support Property Accountants as a technical escalation point, ensuring continuity and consistency of service delivery.
* Use data insights to reduce queries, improve automation, and enhance overall client experience.
* Monitor and validate outputs from offshore teams and internal accountants to maintain quality standards.
* Lead onboarding, offboarding, and mobilisation/demobilisation activities for client portfolios, ensuring effective knowledge transfer.
* Identify process issues, conduct root cause analysis, and implement improvements to prevent recurrence and drive perfor...
- Location:
- Birmingham
- Salary:
- £50,000 - £60,000 /annum
- Job Type:
- FullTime
- Category:
- Admin, Office, Secretarial & PA