Claims Support Handler

7 Days Old

We’re looking for a detail-driven and adaptable Claims Support Handler to join our clients' specialist Latent Defect insurance team. This is a unique opportunity to work in a varied role that blends technical claims analysis with operational support, offering real variety throughout the year.

About the Role

This position follows a seasonal rhythm:

Winter Months (Technical Focus):

Validate claims at first notification of loss

Review policy wordings and assess claim validity

Analyse technical reports, photos, and evidence

Liaise with surveyors and insurers

Identify inconsistencies and potential fraud

Summer Months (Support Focus):

Maintain and update CRM systems (Zoho experience desirable)

Assist with financial admin, including payment chasing

Coordinate site inspections between surveyors and clients

Provide key administrative support to the wider team

What We’re Looking For

Essential:

Experience in a claims handling environment

Strong ability to interpret complex policy wordings

Confident using CRM systems (Zoho or similar)

Desirable:

CII qualifications

Construction industry knowledge

A flexible, proactive mindset with strong attention to detail

What’s on Offer

Competitive salary starting from £30,000+

Private healthcare package

Life insurance (5x salary)

Free on-site parking

The chance to develop within a specialist, niche area of insurance

If you’re looking for a role that offers variety, technical challenge, and long-term growth, we’d love to hear from you.

Apply now or get in touch to find out more
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Location:
Altrincham
Salary:
£28,000 - £30,000 /annum
Job Type:
PartTime
Category:
Customer Services

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