We are looking for an experienced Claims Handler or Senior Claims Handler to join PIB Insurance Brokers and become a part of a dynamic and forward-thinking team.

At PIB, were committed to innovation, professional development, and making a real difference for our clients and communities. Take the next step in your career with a company that puts people first.

What youll be doing: Manage the entire claims process from notification to settlement, ensuring accuracy, compliance with policy terms, and timely resolution, while maintaining up-to-date records and preparing required reports. Provide proactive communication, timely issue resolution, and exceptional customer service to keep claimants informed and supported throughout the process. Conduct thorough investigations, gather documentation, assess damages and liabilities, and negotiate fair settlements with all parties, ensuring prompt payment in line with company procedures. Ensure all claims are handled in compliance with legal, regulatory, and company standards, report suspicious or fraudulent claims, and maintain confidentiality in accordance with data protection regulations.

What were looking for: Someone who has, or has a desire to work towards, their Cert CII qualification, or other relevant professional qualifications. Proficiency with claims management processes (particul...