Childrens Residential Senior Support Worker

New Yesterday

Childrens Residential Senior Support Worker
Location: Mundesley, Norfolk
Salary: £31,925 £32,875 per annum (depending on qualifications)
Contract: Permanent, Full-Time

The Role
Eleven 11 Recruitment is working on behalf of our client to recruit a Childrens Residential Senior Support Worker for a specialist residential service in Mundesley.

This is an excellent opportunity for an experienced residential childcare professional ready to take the next step into a senior role. You will play a key part in delivering high-quality care while supporting the leadership and day-to-day operation of the home.

You will help create a safe, structured, and nurturing environment where young people can thrive, develop independence, and achieve positive outcomes.

Key Responsibilities
Provide high-quality care and support to young people in a residential setting
Act as the senior member of staff on shift, leading and supporting the team
Build strong, trusting relationships with young people and act as a positive role model
Support the development of independence, life skills, and emotional resilience
Line manage and support support workers, including oversight of performance and welfare
Coordinate shifts effectively, allocating staff and resources as required
Participate in an on-call rota to ensure consistent service delivery
Work collaboratively with professionals to implement care plans
Safely manage and respond to challenging behaviours

About You
We are looking for candidates who:
Have experience in residential childcare or a similar environment
Are ready to step into a leadership role
Demonstrate strong communication and organisational skills
Are resilient, patient, and emotionally intelligent
Can lead by example and support a team effectively
Are confident decision-makers and problem solvers

A full, valid manual driving licence is essential. Flexibility to work shifts, including sleep-ins and waking nights, is required.

Training & Development
Opportunity to complete a Level 3 Diploma in Residential Childcare (fully funded) within the first 24 months if not already achieved
Ongoing professional development and training opportunities

Salary & Hours
Full-time: 38 hours per week
Includes a mixture of shifts, sleep-ins, and waking nights
Sleep-ins paid at £64.95 per night (typically 5 per month)
Basic salary range: £28,028 £28,978 (excluding sleep-ins)

Benefits
Fully funded qualifications and career progression opportunities
Refer-a-friend bonus scheme
31 days annual leave (including bank holidays)
Option to purchase additional leave
Enhanced annual leave with length of service
Employee Assistance Programme (EAP)
Company-funded medical cash plan
Enhanced sick pay and family-friendly policies
Pension scheme (salary sacrifice)
Life assurance (3x annual salary)
Access to retail and lifestyle discounts
Wellbeing initiatives and support programmes
Cycle to Work and Tech schemes

Additional Information
Enhanced DBS check required (funded)
Full employment history required in line with regulatory standards
Applicants must have the right to work in the UK
Two-stage interview process, including a values-based first stage
Applications reviewed on a rolling basis; the role may close early

To apply please call us on 01603 337028 or apply online to

TPBN1_UKTJ
Location:
Norwich
Salary:
£32,875 per hour
Job Type:
FullTime
Category:
Education;Social Care;Social Care

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