Chief Technology and Information Officer (CTIO) - Believ page is loaded

Chief Technology and Information Officer (CTIO) - Believ

At Believ, formerly known as Liberty Charge, we’re committed to sustainable transport being accessible to everyone. We’re a Charge Point Operator (CPO) on a mission to create the UK’s most reliable electric vehicle charging network that doesn’t cost the earth and leaves no one behind. Providing equitable access to electric vehicle charging, and achieving cleaner air for all, is at the heart of the Believ mission. We work closely with local authorities and businesses to deliver reliable, high quality charging networks at pace, at scale and at zero cost.

We offer all the advantages of being a scale-up business, but with the added security and long-term backing from well-known parents - Liberty Global (who also own our delivery partner, Virgin Media O2) and Zouk Capital (who manage the Government’s Charging Investment Infrastructure Fund).

You’ll be joining this exciting journey at the start of our scale-up phase, and working with us to hit the ambitious targets our shareholders have set. You’ll become part of a passionate and supportive team in a fast-paced, dynamic and result-driven environment.

About the role:

As a core member of the Senior Leadership team, the CTO will set the technology vision, grow and manage teams to build scalable platforms, identify and adopt the right hardware, embed effective workflow management systems, and develop high quality data analytics and reporting. The CTIO will also champion investment and innovation to support the company’s expansion across new markets.

Key Responsibilities:

The CTIO will have three main responsibilities:

Development and maintenance of excellent and integrated workflow management, enterprise support and data analytical systems that help manage the business Development, deployment and continuous improvement of our Charge Point Management System (CPMS) which manages our charge point network. Product Development – selection and integration of hardware and software products that give our customers what they need and provides excellent customer experience

To achieve these headline tasks the individual will need to be an excellent team player and manager of people, be capable of identifying and presenting plans and tasks for the business without being asked and have fantastic technology skills. Within this framework the CTIO provide leadership and ownership of the following:

• Technology Strategy & Vision:Define and execute a technology roadmap that supports scaling EV charging networks, hardware-software integration, asset management, workflow management systems, reporting and customer experience excellence.
• Infrastructure Innovation:Oversee the design, deployment, and optimization of CPMS (Charge Point Management System), charging hardware, energy management systems (EMS), grid integration, and software platforms.
• Team Leadership:Build and lead a cross-functional team of engineers, product developers, and IT specialists across hardware, software, and network operations.
• System Scalability:Ensure all systems (hardware, software, mobile apps, energy management tools) are secure, reliable, and scalable to support rapid geographic and customer growth.
• Energy & Grid Integration:Lead initiatives around smart charging, vehicle-to-grid (V2G) technologies, renewable energy integration, and dynamic load management.
• Customer Platforms:Drive the development of customer-facing mobile apps, web portals, and payment systems for a fantastic customer experience.
• Partnerships & Standards:Collaborate with technology vendors, vehicle OEMs, utility companies, and regulatory bodies to ensure interoperability, compliance with evolving standards (OCPP, ISO 15118, etc.), and industry leadership.
• Data & Cybersecurity:Establish strong cybersecurity protocols for IoT networks, ensure compliance with data privacy regulations (GDPR, CCPA), and leverage analytics for operational improvements
• R&D Leadership:Identify and invest in emerging technologies (e.g. V2G, smart grid integration, AI-driven predictive maintenance) to maintain a competitive edge.
• Budget & Supply Chain Management:Own the technology budget, and manage relationships with hardware suppliers, SaaS vendors, and software development partners.
• Company Leadership: lead the broader organisation as a member of the SLT, role-modelling the expected behaviours, facing into business-wide communication and engagement plans, contribution and representation at Board meetings, and responsibility over the effectiveness of collaboration across the business.

Qualifications and Experience:

• High Quality degree in computer science, engineering, physics, maths or related discipline
• 10+ years of experience in technology leadership roles, ideally in an SME scale-up environment.
• Understanding of EV charging hardware, backend networks, cloud infrastructure, IoT communication protocols (OCPP, MQTT), and energy management systems would be beneficial but not essential
• Experience with cybersecurity, data privacy laws, and mission-critical infrastructure.
• Hands-on technical expertise across software development, network architecture, and hardware integration.

Skills/Capabilities:

• Strong data/analytical skills
• Customer focus
• Excellent leadership, organizational, and communication skills who can work and lead collaboration with the dev team and the SLT.
• Strategic thinker who can translate big-picture goals into operational action.
• Resilient self-starter
• Adaptable
• Entrepreneurial

Benefits:

• Competitive salary and bonus scheme
• 25 days’ annual leave, plus the usual 8 UK Bank Holidays and the option to purchase up to 5 additional days per year*
• Access to wellbeing and mental health benefits such as the Calm app, personal medical insurance, critical illness cover, dental, optical & travel insurance, income protection and life assurance
• Pension contribution matched up to 10%
• Access to our car benefit scheme and cycle to work scheme
• Access to our online learning platform to continue to develop and grow your career with us.
• 24 hours a year Volunteer Time Off to support causes that are important to you
• Virgin Media / O2 discounts and offers
• Access to VIP Arena Suites at the O2 Arena (London) and First Direct Arena (Leeds)
• Enhanced parental leave policies

Location:

The business is currently based in our office in Southwark. The position is full time, hybrid with 3 days (Tuesday, Wednesday & Thursday) based in the office. Believ is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for our people.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

About Us

Our Story

We’re building Tomorrow’s Connections Today, bringing people together through the power of our technology.

Liberty Global is a world leader in converged broadband, video and mobile communications and an active investor in cutting-edge infrastructure, content and technology ventures.

With our investments in fibre-based and 5G networks we play a vital role in society, currently providing over 85 million fixed and mobile connections and rolling out the next generation of products and services, while readying our networks for 10 Gbps and beyond.

We’re creating national champions, combining the best broadband and mobile networks under brands such as Virgin Media-02 in the UK, VodafoneZiggo in The Netherlands, Telenet in Belgium, Sunrise in Switzerland, Virgin Media in Ireland and UPC in Slovakia.

Liberty Global Ventures, our global investment arm, has a portfolio of more than 75 companies and funds across content, technology and infrastructure, including strategic stakes in ITV, Univision, Plume, Lionsgate and the Formula E racing series.

Our scale enables us to transfer knowledge and expertise across our operations and investments, creating a dynamic family of brands united in the pursuit of innovation and excellence.

And we’re prioritising diversity, equity and inclusion in our workplace and communities, while reducing our impact on the environment. We are using technology as a force for good; for our people, our partners and the planet.

OUR FUTURE OUTLOOK IS EXCITING, TOGETHER

Privacy Policy

The data included in the candidate account (eg. your name, e-mail address and CV; hereafter collectively “your data”) will be processed by Liberty Global as the Controller for the purposes of candidate selection, placement and employment.

Your data can also be shared with Liberty Global plc and/or its majority owned subsidiaries (collectively, the “Liberty Global Group”, “we” or “us”) and third party organizations providing recruitment, selection, placement and employment services.

Such third parties will use candidate information only in connection with such services, and applicable law.

Your data will be retained for the period of up to 1 year after closing the selection process, after which it will be deleted.

You have: the right to access your data or ask for a copy of the personal data that we hold about you and, if such personal data is inaccurate or incomplete, to request the rectification, erasure or blocking of such personal data. You have the right to object to the processing; and the right to lodge a complaint at a supervisory authority or a court of law in accordance with applicable laws.

If you wish to exercise your privacy rights or if you have any questions about our use of your data or about your privacy rights please contact: Peopleservices@Libertyglobal.com