Chief Operating Officer (COO)

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Chief Operating Officer (COO) North LondonStart Date: ImmediateSalary: £70,000 – £150,000 dependent on experienceCommission and bonus opportunities9:00am to 6:00pm, Monday to Friday Our client is a fast‑growing property and social housing company working with local authorities and government bodies to provide accommodation for vulnerable individuals and families. The company was established around two years ago and has grown rapidly since then. As the business continues to expand, they are now looking to move from a start‑up style busy operation to a professional, structured, and corporate organisation. To support this next phase of growth, our client is looking to appoint an experienced Chief Operating Officer (COO) who can help restructure the business professionally, introduce strong operational systems, and build a scalable company structure. The business currently has 7 staff members and significant growth potential within the social housing sector. The Role A hands‑on COO who can review the current business structure and rebuild it professionally from the ground up. The successful candidate will work closely with the directors and team to introduce new systems, processes, reporting structures and operational controls required to run the business at a corporate level. This role involves both strategic planning and practical implementation. Key Responsibilities
Business RestructuringReview the current structure of the businessIntroduce a clear organisational structureDefine roles, responsibilities and reporting linesBuild a professional operational framework Systems and PlatformsImplement operational systems and platforms across the companyIntroduce property management, reporting and compliance systemsImprove operational efficiency through technology and automation Processes and ProceduresDevelop and implement company‑wide procedures and policiesIntroduce standard operating procedures (SOPs)Establish operational controls and best practice processes Performance ManagementImplement company KPIs and performance trackingCreate reporting structures and operational dashboardsIntroduce measurable targets across departments Financial OversightWork with leadership to introduce financial structure, reporting and budgetingImprove financial visibility and operational cost control Team Review and DevelopmentAssess the current team of 7 staffIdentify areas for improvement and future hiringHelp build a scalable team structure as the company grows Growth and ExpansionPrepare the business for significant growthSupport the company in securing larger government and local authority contractsHelp position the company to scale within the social housing sector
Candidate Requirements A highly experienced operator who has previously helped scale businesses through significant growth phases. The ideal candidate will have experience scaling companies from approximately £5M to £30M+ turnover and understand the operational requirements of high‑growth businesses. Experience within property, housing, social housing, or working with public sector organisations would be highly beneficial. Key Skills and Experience
Proven experience as a COO, Operations Director or similar senior leadership role Experience restructuring or professionalising growing businesses Strong operational and financial understanding Experience implementing systems, procedures and reporting structures Ability to lead organisational change Experience managing growing teams and building operational structures Strategic thinking combined with hands‑on execution
Confidentiality All communication with us is treated with the utmost confidentiality and you will always be advised if your CV is being submitted to a client. #J-18808-Ljbffr
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Location:
Greater London
Job Type:
FullTime

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