Centralised Receptionist
New Yesterday
We're recruiting for a Maternity Cover Telephonist for our Centralised Reception team at our Hillington Head Office in Glasgow.
We offer:
33 days' holiday
Private healthcare
Generous employee discounts
Life assurance
Training opportunities
Maternity and paternity packages
Flexible leave
...and much more!
Hours
Temporary over the summer months.
Full time: Monday - Friday 9am - 5pm
About the role
As a Telephonist, you will ensure our customer enquiries are dealt with in a friendly, professional manner and that the customer experience is seamless from start to finish.
This role would suit someone with a fantastic telephone manner and a genuine interest in giving our customers the best experience possible.
Day-to-day duties
Managing a very large volume of customer calls for the Group
Ensuring calls are dealt with effectively and efficiently
Answering inbound calls for both sales and service customers.
Providing the highest level of customer service
Making outbound calls when required
Logging information and managing internal systems
General administration duties when required
Communicating with branches, management and stakeholders throughout the business
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- Location:
- Glasgow
- Salary:
- not provided
- Job Type:
- FullTime
- Category:
- Admin, Office, Secretarial & PA
