ABOUT YOU

In this role you will ensure that inbound customer enquiries (via phone and email) are answered promptly and effectively. You will also support the C&P marketing team on branding requirements for social media, webpages and other event marketing campaigns.

Required skills and experience: General customer service background - experience in a contact/call centre previously is essential Knowledge and application of appropriate systems and procedures relevant to client interfacing - experience of using a CRM in a previous role is desirable Numeracy; calculating/tabulating results Digital marketing experience a plus - not a requirement and will be training provided Communication: written, spoken, liaising, e.g. accurate recording of data to quality procedures and good telephone matter IT: spreadsheets, graphic display for data retrieval Excellent verbal and written communication skills Excellent time management skills Basic knowledge and understanding of Sales, Marketing and Business Development processes and activities Excellent verbal and written communication skills Excellent time management skills

ABOUT THE OPPORTUNITY

As a central enquires & brand assistant, you will provide support to each of the business lines for directing inbound en...