Job Title: Customer Service Advisor - Funeral Care (FCA Regulated) Duration: 6 Months (Temporary Contract) Location: Manchester City Centre (Office-Based) Pay Rate: £12.60 per hour (weekly pay) Start Date: 8th September 2025 Background Checks: DBS and Basic Credit Check Required Hours: Monday - Friday, 9 AM - 5 PM 1 weekend in 10 (days back in the week in lieu)

Join our Compassionate Team! Are you ready to kick the year off and make a meaningful impact while working?

Rullion is seeking Full Time Agents for our client Funeral Care Plan Team to provide support during critical moments. If you're empathetic and have a strong background in customer service within an FCA-regulated environment, we want you to be part of our dedicated team.

Your Role: As a Full Time Agent on our Funeral Care department, you will: * Provide Compassionate Support: Offer empathy, understanding, and a caring presence to individuals and families during their time of need. * Deliver Exceptional Customer Service: Utilize your strong customer service skills to assist clients with funeral arrangements, inquiries, and support. * Collaborate with a Supportive Team: Work alongside a dedicated team that values empathy, respect, and professionalism.

Your Responsibilities: * Provide professional and regulated customer service to clients regarding funeral plans. * Ensure FCA compliance in all customer interactions. * Handle sensitive customer data in ac...