Category Manager – Claims Location: Leeds or Chelmsford Employment type: Full‑time, Permanent (Hybrid) Role Overview Reporting to the Claims Procurement and Outsource Manager, you will support the development and delivery of the Claims Procurement and Outsourcing strategy. You will manage the selection and performance of Claims Motor and ancillary suppliers that service UK, European, Multinational and London (both Lloyd’s & Company) markets, negotiating costs, fees, terms and processes to maximise commercial benefit and act as a central subject‑matter expert on the negotiation delivery of best value from consultancy engagements. Key Responsibilities

Contribute to the EO Procurement and Outsourcing strategy and framework to support the organisation in delivering the business strategy. Through market research and benchmarking, identify and implement cost‑saving purchase strategies that deliver actual measured cost savings. Establish logical cost and investment targets for internal approval and supplier agreements, ensuring QBE’s commercial position is protected and improved. Provide accurate tender management to support on‑time budget control and development in line with internal processes and guidelines. Handle requests for information (RFI) and request for proposal (RFP) processes, undertaking contract reviews and making recommendations of award (ROA) that best meet business needs. Build and maintain positive working relationships with key users of the function, ensuring relevant training and support is provided. Provide consultative support to key buyers across the business, supporting decision making. Foster a culture of continuous improvement, motivation and collaboration within the team to engage employees and ensure delivery of business objectives.

Required Skills & Qualifications

In‑depth knowledge of procurement process, tools and techniques. Proven track record of cost savings and service improvement through implementing sourcing strategies. Expert knowledge of Motor, Adjusting, TPA and ancillary services procurement and contract negotiation. Internal and external professional and personal network of contacts and industry specialists. Relationship management – ability to collaborate with business representatives and third‑party suppliers. Strong commercial acuity. Good negotiation skills. Financial and budgetary management skills. Ability to analyse detailed financial and general management information. Ability to understand complex specifications and contract scopes, formulating and agreeing international Master Service Agreements. Strong and proven leadership and staff engagement skills. Working toward or CIPS qualified (or equivalent).

Benefits

30 days holiday a year with the option to buy up to 2 additional days. Flexible working – part‑time, job share and compressed hours available. Pension – automatic enrollment into the QBE pension plan with 10 % employer contributions. Private medical insurance – fully comprehensive cover for you and family. Family‑friendly policies – 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short‑term remote work abroad – up to 20 days per year from certain locations. Sustainable investing – pension strategy supports net‑zero, investing more in green businesses. Cycle‑to‑Work – benefit from regular exercise, commuting greener and cheaper, up to £5 000 in bike accessories.

How to Apply To submit your application, click “Apply” and follow the step‑by‑step process. Equal Employment Opportunity QBE is an equal‑opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates. #J-18808-Ljbffr