Case Manager (Financial Services)

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We are seeking a dedicated Case Manager to join a thriving financial services team - REMOTE!

This role requires excellent organisational skills and a keen eye for detail to manage cases effectively and efficiently

Client Details

This opportunity is with a reputable organisation within the financial services industry. As a medium-sized company, they focus on delivering exceptional service and maintaining high standards in their field.

Description

Manage and process cases accurately and within set deadlines.
Communicate effectively with clients and stakeholders to ensure smooth case progression.
Maintain detailed and up-to-date records of all case activities.
Provide support in the preparation of reports and necessary documentation.
Ensure compliance with industry regulations and internal policies.
Collaborate with team members to achieve departmental goals.
Identify opportunities to improve processes and enhance efficiency.
Respond to queries and resolve issues promptly and professionally.Profile

A successful Case Manager should have:

Experience within the financial services industry.
Strong organisational and time management abilities.
Proficiency in using relevant software and tools.
Excellent communication and interpersonal skills.
A proactive approach to problem-solving and decision-making.
An understanding of regulations within the financial services sector.Job Offer

Hybrid - Great rate and working environment
Location:
Glasgow
Salary:
£12 - £15 /hour
Job Type:
FullTime
Category:
Customer Services

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