Care & Support Worker

£23,809.50

This role will be subject to an Enhanced Adult DBS check

Saffron Walden

At Station Street, we support people across Hertfordshire with severe and enduring mental health needs. As a Care & Support Worker with a sector leader within mental health, you’ll make a real difference to their lives as you develop the personal, flexible, and recovery-focused support plans they need to help turn things around. Passionate about people, you’ll support them to take control, improve their quality of life and face the future with confidence.

Station Street provides residential rehabilitation for 5 people with a vast range of mental health problems.

Station Street caters for people aged from 18 and over male/female who have been diagnosed with severe and enduring mental illness and are on the enhanced level of the Care Programme Approach. Customers who have co-existing issues such as substance misuse or mild learning disabilities are not excluded from the service but will undergo a full assessment to determine whether we are able to provide appropriate support. Station Street is a purpose-built accommodation, providing individual rooms with shared dining and lounge areas and communal kitchens for customers to prepare their own meals.

You need to be flexible to work various shift patterns including late shifts, nights and weekends.

You would be required to work a rota system that includes, some, but not all weekends and bank holidays. Full time hours of 15 per week. Overtime is also available.

About us

Across the varied regions, sectors, and settings we operate within, our organisation is held together by a shared vision – and our people are connected by the same values. These include belief in potential, confidence in communication, embracing positive change and always treating each other as individuals. We never stop believing in change for the better, and we work constantly to improve the lives of the people we support. Our people bring our vision to life. So, if you are enthusiastic, motivated, and committed to support others to fulfilling their potential, here at Metropolitan, we don't just offer you a job – we offer you a career.

The Ideal Candidate

We’re ideally looking for a Care & Support Worker with experience of working with people with long-term mental health issues and a good understanding of the issues they face and the recovery model. A team player with lots of energy, you’ll also need the strong communication skills, flexible approach and positive attitude needed to achieve targets in a challenging, changeable environment. With empathy, understanding and patience, we’ll not only expect you to like talking to people – but be passionate about helping them too.

Please note :- we do not currently offer visa sponsorship.

What’s in it for you?

Our benefits include:-

28 days annual leave plus 8 bank holidays (pro rata for part time) per year 2 volunteering days per year for things like helping out in local communities An additional ‘Beliefs day’ once a year to have an extra a day off Supported family friendly approach with extended parental leave Enhanced pension with matched contributions of up to 9% Option to buy or sell up to 5 days annual leave per year Life assurance cover 3 x your salary Cycle2work scheme Hybrid Working - Dependent on job role and department Health cash plan scheme for your everyday healthcare needs which you can add your family members too Tenancy deposit – interest free loan to help with rental deposits and season Ticket loan Access to extensive learning and training opportunities with Wisebox platform Colleague virtual social platform with our workplace pages where you can keep up to date with the organisational activity and link in with colleagues Career progression across the organisation with our mentoring/coaching programmes, apprenticeships and career planning support Employee Assistance Programme- We are committed to the wellbeing of our colleagues and support this as an organisation About us

We are committed to developing and implementing or maintaining sustainability initiatives to reduce environmental impact and promote sustainable practices within MTVH.

Learn more about our benefits and organisation by viewing our attached document

Our promise

Here at Metropolitan Thames Valley Housing (MTVH) we want to capture the value that difference brings and are committed to promoting equality, diversity and inclusion. We work collaboratively ‘Serving people better every day’ to educate, support and develop all of our diverse employees and the communities that we serve. We are also part of the disability confident employer scheme.

We want every employee and every customer to feel comfortable enough to be their true self and are working tirelessly in the background to create an environment that encourages our employees to challenge non-inclusive behaviours and to be mindful of their own and other’s wellbeing.

We provide a platform of Network groups for employees to share views, tell us what we’re doing well and recommend improvements. We want to create a real sense of community and a workforce who feel that their opinions are valued. Our Networks groups are:-

Gender Ethnicity LGBTQ+ Disability Our core values of Dare, Care and Collaborate demonstrate that we are a people focused business, solving social issues by working together!

We reserve the right to close this vacancy early if a suitable candidate is found so we do encourage you to complete the application as soon as possible to avoid disappointment.

For a full breakdown of company benefits, please see the attached Benefits Digital Booklet