Care Home Manager

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Job Description

Job Title: Home Manager
Location: Crostwick (between Norwich and Wroxham)
Reports to: Operations Manager
About the Role:
An exciting opportunity has arisen for an experienced and driven Home Manager to lead a well-established care home in the charming village of Crostwick. The home provides high-quality residential, dementia, and respite care in a warm, supportive environment and is currently rated Good by the CQC. This role offers the chance to shape the continued success of a service known for compassionate care, professionalism, and strong community values.
Key Responsibilities:
  • Provide strong leadership to the staff team, promoting a culture of kindness, compassion, and empathy.
  • Oversee the full operational performance of the home.
  • Ensure compliance with CQC regulations and maintain excellent care standards.
  • Recruit, train, motivate, and retain a skilled and committed care team.
  • Manage the homes budget and ensure financial targets are met.
  • Develop and implement marketing strategies to maintain full occupancy.
  • Build and maintain positive relationships with residents, families, and stakeholders.
  • Ensure all records and administrative tasks are completed accurately and on time.
  • Monitor and evaluate the homes performance, implementing improvements where required.
  • Manage risks effectively to ensure a safe environment for residents and staff.
Skills & Attributes:
  • Minimum 3 years experience as a Registered Manager of a 30+ bed care home with a Good rating.
  • Strong ability to engage with residents and deliver person-centred care.
  • Experience involving residents and families in care planning and evaluation.
  • Excellent knowledge of CQC standards, safeguarding, and regulatory compliance.
  • Proven ability to maintain positive relationships with regulators, social services, and families.
  • Strong communication and leadership skills.
  • Commercial awareness with the ability to maintain high occupancy levels.
  • Commitment to community engagement and building the homes local reputation.
  • Proactive, driven attitude with a leadership style that leads by example.
  • High attention to detail and pride in maintaining excellent standards.

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Location:
Norwich
Job Type:
FullTime
Category:
Agriculture

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