We are delighted to be recruiting on behalf of our client, a compassionate and community-rooted care provider offering in-home support services for older adults. They specialise in pairing active, caring individuals with older people who would benefit from practical support and meaningful companionship.

Their unique model promotes mutual respect, dignity, and well-being — enabling clients to remain independent, safe, and comfortable within their own homes.

About the Client

Our client is a well-established care organisation operating across Mid Surrey and West Kent. With a focus on kindness, connection, and outstanding care, they foster supportive relationships that enrich both the lives of their clients and their care professionals.

Their mission is to transform lives by encouraging mutual exchange between active seniors and those who require support — cultivating a strong sense of community and purpose through shared experience.

Core Values

Our client operates on a foundation of:

• Loving: Connecting those who can help with those who need support within local communities.
• Caring: Prioritising the well-being of both clients and care professionals by promoting safety and emotional connection.
• Giving: Offering practical help and companionship, always going above and beyond.
• Compassionate: Delivering inclusive, respectful care tailored to each individual’s unique needs.

The Role

Our client is seeking warm, empathetic, and dependable Care Professionals to provide non-medical companionship, home support, and personal care. This role is ideal for individuals who are passionate about improving the lives of older adults through meaningful engagement and practical assistance.

As a Care Professional, you will help clients live independently, maintain their dignity, and enjoy a high quality of life at home.

Key Responsibilities1. Companionship and Home Support

• Offer friendly companionship and build long-term rapport with clients
• Assist with light household chores (e.g., tidying, laundry, hoovering)
• Help with shopping, errands, and light gardening
• Prepare nutritious meals and ensure adequate hydration
• Provide medication reminders
• Look after pets where required
• Accompany clients to appointments, events, and outings

2. Personal Care Support

• Support clients with washing, bathing, and dressing
• Assist with continence care and the use of aids where needed
• Help with safe movement and mobility around the home
• Offer sensitive support to individuals living with memory loss or dementia
• Promote independence while preserving dignity and privacy

3. Safeguarding and Well-Being

• Ensure the safety and well-being of clients at all times
• Report safeguarding concerns in line with the client’s policies and procedures
• Recognise changes in behaviour or health and escalate promptly to the office team
• Follow lone working and risk management protocols
• Maintain clear professional boundaries and promote client autonomy

4. Professionalism and Communication

• Be punctual, reliable, and presentable for every scheduled visit
• Log activities and observations accurately using the care management system
• Communicate clearly with the client’s office team and participate in training as required
• Represent the client’s values and ethos in every interaction
• Adapt to the evolving needs and preferences of clients

Person Specification

The ideal candidate will:

• Have a genuine passion for supporting older people
• Be caring, dependable, and empathetic
• Understand both the emotional and practical elements of care
• Possess excellent communication and interpersonal skills
• Demonstrate respect for confidentiality and safeguarding procedures
• Be able to follow detailed care plans with attention and care
• Show initiative and find ways to offer added value in day-to-day care
• Exhibit patience, maturity, and professionalism
• Align with the client’s values of loving, caring, giving, and compassion

What You Can Expect

Our client is committed to delivering:

• Continuity of care that evolves alongside client needs
• Genuine companionship that fosters connection and well-being
• High-quality personal care provided with dignity and respect