Service Advisor – Car Dealership Maidstone £32,000 - £34,000 basic + bonus Full-time | Permanent | Mon–Fri (8am–6pm) + 1 in 3 Saturdays The Role We’re looking for a Service Advisor to join a busy car dealership in Maidstone. You’ll be the key link between customers and the workshop, delivering excellent service and ensuring a smooth customer journey from booking to handover. Duties * Meet and greet service customers in the dealership * Manage bookings, job cards, and workshop scheduling * Upsell service plans, products, and accessories * Keep customers updated on progress, costs, and approvals * Ensure a professional handover on completion of work * Deliver outstanding customer service to increase retention Requirements * Previous experience as a Service Advisor in a car dealership or motor trade environment * Strong communication and customer-facing skills * Ability to upsell products and meet targets * Good organisational and IT skills (DMS experience an advantage) * Full UK Driving Licence preferred Benefits * Up to £32,000 - £34,000 basic + bonus scheme * Training and career progression with a franchised dealership * Pension scheme and company benefits * Friendly, supportive dealership team Apply today to join a leading car dealership in Maidstone as ...