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Working hours: This role is available on a part-time, job-share or full-time basis

Salary: Up to £44,000 depending on experience plus an excellent benefits package

Location: Flexible, with travel to our Swindon office at least twice per month

Closing date for applications: 13th August 2025

The opportunity:

Are you a Registered General Nurse (RGN, RN, RNA) with experience and passion for working with people on their cancer journey? We are growing our cancer support nurse team and this is a unique opportunity, and we would love to hear from you!

We are an award-winning insurer and in house medical rehabilitation team, supporting many various health and wellbeing initiatives for customers and their colleagues, including early intervention in sickness absence to enable rehabilitation support for people to return to work. We also heavily support health and wellbeing training and development resources for our customers.

We are seeing more people struggling with various concerns in their cancer journey and realise we can enable more specific support for them. This area of service will sit within our rehabilitation team but will focus on holistic listening and support by telephone and Teams meetings with our members and potentially their employers. You will also work with our existing medical rehabilitation and claims teams. There is an element of report writing and a need to be able to demonstrate core competencies in basic IT skills. The role is fully supported with comprehensive induction and ongoing training and support.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

We will support you in using your medical skills to enable an active listening service to support our members in coping with the news of a cancer diagnosis, further explaining possible treatment and surgery pathways, reassuring, and supporting through treatment and its effects, as well as potentially liaising with treating teams.

A significant part of the role will focus on mental and physical wellbeing coaching and for some, rebuilding confidence. Where possible, you will support our customers and their colleagues in their rehabilitation to a point that they feel confident to return to work. We also appreciate that for some on this journey they may not be able to return to work and the support is nonetheless important for them.

Key responsibilities include, but are not limited to:

• Supporting employees at all stages of their cancer journey as required. Using your up-to-date clinical knowledge effectively and sensitively
• Working effectively with the Zurich Corporate Risk (ZCR) Rehabilitation team, Claims Case Manager, employers and employees and their medical advisors
• Fully demonstrating your post-registration medical skills, knowledge, best practice guidelines, NMC code of conduct adherence and research-based evidence in all activities
• When indicated, enabling, supporting, and evaluating appropriate effective short-term specific treatment provision through the Zurich provider network
• Actively encouraging knowledge transfer into Zurich claims and rehabilitation service departments to progress and update all colleagues’ levels of medical competence and confidence
• Demonstrate the ability to make a positive contribution to an individual's support at the most challenging time for them and contribute to ZCR business and customer ethical support while working with like-minded team members.

What are we looking for?

To be successful in this role, you will be a highly skilled, and personable nurse who has maintained their Nursing registration with cancer-based expertise. It is important you can evidence development and have the ability to effectively organise your own caseload and embrace positive change. Ideally, recent experience of care for working age patients in Oncology or hospice-based work is helpful. We are also seeking a nurse who can signpost to valuable resources including charities and other reputable advisory organisations.

You will also have

• Good working knowledge of the NHS and understanding of how to circumnavigate potential treatment delays
• An understanding of the private medical sector and the services available
• Ability to merge the care needs of the individual with the financial needs of Zurich Insurance Company
• Confidence to form working relationships quickly and professionally and to use these relationships to influence and generate change, to positively impact measurable outcomes
• Willingness to support our rehabilitation team in case work if your capacity allows

Please note that you will be required to attend our Swindon office twice a month as this enables good team work within our department and for training and business events therefore you must be within a commutable distance from our Swindon office.

Occasional UK travel may be required as part of this role

What will you get in return?

Everyone’s different. That’s why at Zurich, we offer a wide range of employee benefits so our people can choose what fits them and their life. Our benefits provide real flexibility so our people can make considered choices and tailor their benefits throughout the year. Our benefits include 12% defined non-contributory pension scheme, annual company bonus, private medical insurance and the option to buy up to an additional 20 days or sell some of your holiday.

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people and our planet.

With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

The financials

• 12% defined non-contributory pension scheme.
• Annual company bonus.
• Income Protection.
• Life cover - four times your salary.

• 25 days holiday a year plus bank holidays.
• You can also request to swap UK bank holidays for days off that have cultural or religious significance to you.
• The option to buy up to an additional 20 days or sell some of your holiday.
• Three days paid volunteering.
• Up to 16 weeks' full pay for maternity, paternity and adoption leave.

• Access to Private medical insurance.
• Virtual GP appointments.
• Discounted gym membership.
• Free flu jab.
• Access to a wealth of support from our wellbeing partners.

• Creating a brighter, more sustainable future underpins all that we do here in Zurich. We were the first insurer to sign the ‘UN Business Ambition for 1.5˚C’ pledge.
• Our charitable arm, Zurich Community Trust, has awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.