Call Centre Agent Salary: £10.00 -£12.21 per hour + commission Job Type: Permanent, Full-time Location: Norwich Hours: 08.00-18:15 Monday to Thursday Call Centre Agent — Norwich Eleven 11 Recruitment is recruiting Call Centre Agents on behalf of our client based in Norwich. This opportunity is ideal for motivated individuals who are driven to develop their career in a supportive, performance-focused environment. You’ll engage exclusively with proactive and inbound customers — meaning conversations are already qualified and relevant, allowing you to focus on delivering strong service and results. What we’re looking for • Ambition to progress internally and grow your career • Customer service experience — or the willingness and aptitude to learn • Professional communication skills and a positive attitude • Reliability and commitment to delivering quality interactions What our client offers • Employed PAYE role • Performance bonus on top of hourly earnings • Contribution pension scheme • Holiday allowance • Full training and ongoing support • OTE up to £45,000 per annum

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