Technical Business Analyst

Chelmsford | Hybrid | Permanent

We’re supporting a specialist insurance firm as they expand their Business Systems function. The team manages and enhances internal systems used across underwriting, policy administration, claims and finance.

This role blends business analysis with technical problem-solving. You’ll be translating insurance requirements into system logic, configuration and practical system enhancements. This role is perfect for someone who enjoys working closely with both the business and technology teams.

Role Overview:

• Gather, analyse and document requirements across insurance operations

• Configure system rules, product logic, rating structures and document templates

• Work closely with underwriting, claims, IT and operational stakeholders

• Support UAT, documentation, process mapping and implementation activities

• Produce reports and help optimise system performance

Background We're Interested In:

• Experience in a Technical BA, Business Analyst, Systems Analyst role

• Strong understanding of the insurance lifecycle and terminology

• Requirements gathering, scoping and documentation experience

• Familiarity with SQL (queries, reporting and scripting)

• Exposure to system configuration such as rules, rating logic, workflows or document templates

• Strong communication skills and stakeholder engagement experience

• Experience with insurance systems is desirable (policy admin, underwriting, claims, broking platforms etc.)

What You Can Expect:

• Hybrid working (Chelmsford Head Office – typically two days on-site)

• Structured training on systems, insurance processes and configuration

• Professional development across analysis, consultancy and solution design

• Supportive culture with strong team retention and continuity

• Competitive salary with comprehensive benefits package

To apply, please submit your CV or get in touch to discuss your suitability in more detail.