Business Support Officer Haringey Contract £24.37 per hour PAYE or £31.81 per hour limited paid via umbrella company inside IR35 Our client is looking for an experienced is looking for Business Support Officer Mostly Hybrid, but must be available for in person meetings. Safeguarding Waiting Lists Reduction Team This is one of many opportunities we are currently recruiting for please visit our website colbernlimited co uk for more jobs. The Business Support Officer (BSO) provides effective administrative and operational support to the Safeguarding Team, ensuring safeguarding concerns are processed accurately, promptly, and in line with statutory safeguarding procedures. The post holder plays a key role in the triage of safeguarding referrals, creation of contacts, and accurate recording and uploading of information onto the LAS (electronic) system, supporting timely safeguarding responses and risk management. Key Duties and Responsibilities Safeguarding Case Triage Receive, screen, and triage safeguarding referrals (mostly via e-mails) in line with local safeguarding thresholds and procedures. From the referrals, identify urgent and high‑risk safeguarding concerns and escalate appropriately to safeguarding practitioners or managers. Apply professional judgement to ensure safeguarding information is categorised correctly and prioritised effectively. Case Recording and Systems Management Create new contacts and episodes on LAS electronic system accurately and in a timely manner. Upload safeguarding documentation, referrals, and supporting evidence onto LAS, ensuring records are complete, clear, and contemporaneous. Maintain accurate electronic records, ensuring data quality, confidentiality, and compliance with GDPR and information governance standards. Monitor case progress and update records to support safeguarding workflows and audits. Administrative and Operational Support Provide comprehensive administrative support to the Safeguarding Team, including managing e-mail inboxes, logging referrals, tracking outcomes, and organising meetings. Maintain safeguarding spreadsheets, waiting lists, and backlog trackers, ensuring data is kept up to date and reliable. Support the preparation of safeguarding reports, data returns, and performance information as required, via MS Office. Communication and Liaison Act as a first point of contact for safeguarding enquiries from internal teams and external partner agencies. Communicate effectively and professionally with health, social care, and partner organisations regarding safeguarding matters. Escalate concerns where information is incomplete, unclear, or indicates potential safeguarding risk. PLEASE VISIT OUR WEBSITE FOR MORE OPPORTUNITIES colbernlimited co uk The first part of our recruitment process is to send your CV. Should you be short listed Colbern Limited will contact you within 5 days or we may contact you about other job opportunities. Colbern Limited along with our clients are an equal opportunities employer