• Ultimate responsibility for the provision of the required services to the client. • Understand the clients' business and their risk management needs and look for solutions to deliver those needs through the provision of ongoing service. • Identify primary budget holders and decision makers within clients, establish and maintain active relationships with these people. • Provide technical, industry and subject matter expertise where required. • Draw on expertise within specialist technical teams within the BU and across the Group for clients as required. • Determine appropriate solutions, structure, price and placement strategies that meet the clients' needs and deliver profitable business for a range of clients. • Grow existing portfolio by identifying new from existing opportunities. • Lead (not line manage) supporting service team. • Maintain effective working relationships with Claims Advocates to effectively deliver clients' needs. • Business Development: To actively drive the sales process in relation to winning, retaining and developing profitable new clients. • Placement Management: To deliver optimization of revenue from new and existing clients using the full range of appropriate placement channels. • Operational and Service Delivery: To lead and deliver the end-to-end ongoing client service, adhering to standard...