Company Overview

Join Corinthian Sports, where luxury meets sport. Step into the world of elite hospitality with the UK’s leading provider of premium experiences at events like Formula 1, Royal Ascot, Wimbledon, Six Nations, and Premier League football. From bespoke packages to our exclusive Pegasus Lounge, we create unforgettable moments across the UK and beyond.

With offices in London, Glasgow, and Manchester, your base will be in London.

The Role

As a Business Data Analyst, you’ll dive into the heart of guest data, event metrics, and AI-driven personalisation. You’ll help bring our data to life by supporting real-time decision-making, creating intelligent dashboards, and contributing to AI models that improve guest experiences and operational efficiency. Ideal for someone early in their data career (1–2 years of experience), this role offers hands-on involvement across analytics, infrastructure, and innovation.

What You’ll Do

Event & Guest Data Analysis

• Analyse guest behaviour, ticketing trends, and feedback to uncover insights.
• Support marketing and sales with performance metrics.
• Build dashboards to track key KPIs like ticket sales and client retention.

AI & Personalisation

• Help develop and refine machine learning models for guest targeting and recommendations.
• Validate AI outputs and enhance accuracy with real-world data.
• Explore and test new hospitality AI trends like dynamic pricing and sentiment analysis.
• Data Infrastructure & Governance
• Maintain data accuracy across CRM, ticketing, and event platforms.
• Assist in standardising and cleaning event data.
• Work with tech teams to improve guest data collection points.
• Collaboration & Reporting
• Translate business needs into data-driven solutions.
• Communicate insights through visual reports and data storytelling.
• Train teams on dashboards and data tools.

What You’ll Bring

• 1–2 years in a data analyst or business intelligence role, ideally within events, hospitality, or other customer-facing industries.
• Strong analytical mindset and the ability to tell compelling stories through data.
• Proficiency in Python, SQL, and NoSQL databases (e.g., PostgreSQL, MongoDB).
• Experience with data visualisation tools such as Tableau, Power BI, or Python libraries (e.g., Seaborn, Plotly).
• Familiarity with FastAPI for automation and system integration.
• Hands-on experience with API integrations:
• – CRM APIs (e.g., Salesforce or MuleSoft)
• – Email APIs (e.g., Microsoft Graph)
• – LLM and VoIP APIs (e.g., ChatGPT, Claude, Gemini) for analysing call transcripts and messages.
• Working knowledge of cloud platforms such as AWS, Google Cloud, or Azure.
• Excellent communication and collaboration skills for working with non-technical stakeholders.
• Strong understanding of GDPR, CCPA, and data privacy best practices.

What Success Looks Like

With your help, we’ll answer critical questions like:

• Who are our most valuable guests, and how can we better serve them?
• What drives attendance and repeat bookings?
• Where can automation and prediction improve the guest journey?
• Your success will be measured by:
• Increased event attendance and guest engagement
• Smarter audience targeting and upsell conversions
• Improved reporting accuracy and operational efficiency

Perks & Benefits

• 23 days holiday (plus bank holidays), rising to 26
• Clear career progression
• Perkbox membership (post-probation)
• Eye test & VDU glasses support
• Pension & Life Assurance
• Refer-a-friend bonus (up to £500)
• £50 per head monthly team socials
• Private health & dental insurance (BUPA)
• Travelcard loan & Cycle to Work Scheme
• Long service vouchers (£250 at 3 years, £500 at 5 years)
• One-month paid sabbatical after 10 years
• Christmas office closure

At Corinthian Sports, we are committed to building an inclusive, diverse workplace where everyone feels valued. We encourage applications from all backgrounds and are happy to make adjustments to ensure an accessible hiring process.