Business Analyst – Dynamics 365

Location: Birmingham (hybrid)

Rate: £400/day (Inside IR35)

Contract: 6 - 8 months

TechNET IT Recruitment has partnered with a large, UK-based professional membership organisation undergoing a significant Microsoft Dynamics 365 transformation.

This organisation operates at scale, with a global membership base and a highly regulated operating environment. As part of a major digital and systems modernisation programme, they are seeking a strong, delivery-focused Business Analyst with proven Dynamics 365 experience.

The role

You will work as part of a multi-disciplinary delivery team, supporting the implementation and optimisation of Microsoft Dynamics 365. This role requires a Business Analyst who is confident working in structured, governance-led environments and can engage effectively with senior stakeholders.

Key responsibilities include:

• End-to-end business analysis across a Dynamics 365 programme
• Leading discovery sessions, workshops, and requirements definition
• Translating business needs into clear, actionable requirements and user stories
• Producing high-quality BA artefacts (process maps, BRDs, data flows)
• Acting as a bridge between business stakeholders and technical delivery teams
• Supporting UAT, data migration, and change activities
• Ensuring alignment with regulatory, governance, and organisational standards

Required experience

• Proven experience as a Business Analyst on Microsoft Dynamics 365 (CE / CRM) implementations
• Strong background in system-led transformation programmes
• Experience working in regulated, governance-heavy, or complex organisations
• Excellent stakeholder management and communication skills
• Comfortable working in Agile or hybrid delivery environments
• Able to challenge requirements and drive clarity, not just document

Desirable experience

• Experience within membership organisations, professional bodies, or large enterprises
• Exposure to data migration, reporting, or MI within Dynamics 365
• Wider Microsoft ecosystem exposure (Power Platform, Azure integrations)