Business Support Analyst – (Desford)

12-month contract | Fully on-site | Start: 2 Jan 2026

Rate: Up to £24.50 p/h - £35.80 p/h (Depending on experience)

Join our clients global Order Management Support team and play a key role in supporting the systems that manage construction and mining equipment orders worldwide. This is a hands-on, technical role with daily problem-solving, global collaboration, and exposure to major digital transformation projects.

What You’ll Do

• Support global users with SAP, Salesforce, MSF and other order management platforms
• Manage and resolve technical/system queries and tickets
• Translate business requirements into clear IT and process documentation
• Support testing, UAT, go-live and continuous improvement activities
• Maintain order, invoicing, and system support documentation
• Collaborate with international teams across seven countries

What You’ll Need

• Experience with orders and invoicing
• System experience with SAP or CMOPS
• Salesforce experience
• 2+ years relevant industry experience (manufacturing/automotive ideal)
• Strong communication, analytical skills and ability to manage workload independently
• Bachelor's degree in Business, Supply Chain, IT, Engineering, Marketing, or similar

Why Join?

• Work on global operations affecting all CAT construction & mining products
• Exposure to new digital tools and SAP modernisation projects
• Every day brings new technical challenges and opportunities to learn