The Brokerage Officer is part of the Adult Social Care Contract Management & Market Shaping service, which plays a critical role in ensuring people with care and support needs are matched with safe, appropriate, and value‑for‑money care and support. The Brokerage service works closely with social work teams, providers, and commissioning colleagues to support timely placements, manage system pressures, and uphold statutory duties across Cambridgeshire.In this role, you will carry out person‑centred brokerage activity, implementing agreed processes to source and coordinate care and support that meets individual needs while managing risk, cost, and quality. You will work within clearly defined procedures, ensuring placements are made safely and efficiently, records are accurate, and issues are identified and escalated appropriately.By resolving the majority of queries at first point of contact, monitoring your own compliance, and contributing to continuous improvement of brokerage processes, the Brokerage Officer helps reduce delays, maintain service flow, protect public funds, and improve experiences for people using services. Your work supports consistent practice across the service and enables the organisation to respond effectively to demand while maintaining high standards of quality and accountability.For more information or to chat about this opportunity please contact Gurdev Singh gurdev.singh@cambridgeshire.gov.uk.Appointment to this post will be subject to the outcome of an Standard Disclosure obtained through the Disclosure and Barring Service. The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff and volunteers to share this commitment.Our benefitsA comprehensive wellbeing package to cover all aspects of wellbeing, both in and out of work, which can also be accessed by your familyBuy up to 4 weeks additional annual leave (pro-rata) through our salary sacrifice schemeTake your bank holidays flexibly to better suit your personal circumstancesMake Additional Voluntary Contributions (Shared AVCs) to your pension with tax and National Insurance savingsAccess to development opportunities, apprenticeships and qualified coaches to support your personal and professional growthPaid volunteering hours each year so you can make a positive impact on our community during your normal working dayAccess to Peer Support Groups through our IDEAL staff equality, diversity and inclusion networkOpportunities to nominate and receive Employee Recognition AwardsAn Our Cambs Rewards account, giving you access to in-store and online discounts as well as our Car Lease and Cycle to Work schemesWhat will you be doing?You will implement and report back on assigned tasks for the Authority, adhering to set processes to ensure that brokerage services are delivered safely and efficiently. They will be responsible for following all instructions and procedures to manage risk and secure value for money.You will monitor their own activities for compliance and accuracy, raising any risks or concerns with their supervisor or manager. They will maintain careful records and contribute to the effective operation of the team.You will also be required to participate in reviews and discussions to help improve brokerage processes, promote safe practice, and achieve service priorities through consistent and accurate reporting and you will deputise for their immediate manager from time to time.About youYou will have previous experience of working across organisations in joint working arrangements including significant experience of public sector placement finding.You will have familiarity with contract management, compliance, risk assessment and performance monitoring, a proven record of participating in brokerage systems changes, programmes from planning through delivery with measurable results, delivering improved outcomes and sustainable markets.You will also have some experience in risk governance, market stewardship, and the management of provider/market failure.Please use your supporting statement in your application to outline how your skills and experience meet the essential criteria outlined in the Job Description/Person specification.About the councilWe are proud to be a Disability Confident Leader. We fully support providing reasonable adjustments throughout our recruitment process, and we encourage candidates to contact the Hiring Manager to discuss any adjustment needs. Through a Guaranteed Interview Scheme, we will offer an interview to all applicants who disclose a disability and meet the essential criteria for a job vacancy. #J-18808-Ljbffr